i want to change my current security info email but it was my old account which i realise...

Discus and support i want to change my current security info email but it was my old account which i realise... in XBoX Accessibility to solve the problem; So basically Microsoft live account has this option for sub email as your recovery/security email in yr account. But mine was an old email account... Discussion in 'XBoX Accessibility' started by Razowspie, Feb 28, 2022.

  1. Razowspie
    Razowspie Guest

    i want to change my current security info email but it was my old account which i realise...


    So basically Microsoft live account has this option for sub email as your recovery/security email in yr account. But mine was an old email account which is now got deleted and i cant seem to log into it since its pretty old. So now is there a way to change it? Cuz without changing i cant change my details on my account. Everytime i want to change it ask for my 2nd email (not live email) to verify the code. But as yk that email got deleted in that email acc. I really need help.hope u understand what im typing. Its hard for me to explain

    :)
     
    Razowspie, Feb 28, 2022
    #1
  2. L4c3rd4 Win User

    i want to change my current security info email but it was my old account which i realise has already been deactivated and deleted

    Hello dear Gamer, first it's a pleasure to be able to help you today.

    My name is Vinicius.

    I am a gamer and independent advisor on the XBOX community platform.

    Hey Razowspie, how are you today? Hope you're well.

    Razowspie, what you could try to do first is to recover that old email via the recovery form:

    https://account.live.com/acsr

    If that doesn't work, I suggest you try to reach out to Microsoft xbox support directly:

    https://support.xbox.com/en-us/contact-us

    And ask them if there's a way you could add another security email or even a phone number into your account to verify your ID, since you don't have access to that old email.
  3. Gang Gang2 Win User

    Hey I wanna switch this Fortnite account over to my playstation but it's no allow me

    I have Xbox one that has my Fortnite account on it I want to switch it over to my playstation account buh it asking my old Microsoft email I changed previously into my current one so now only my old account get the security code and not my current account I'm trying to switch over
  4. WithheldPillow Win User

    I can't add my new email as an alias

    Do you know if there is a way to merge the accounts then? My old email address, that is also a gmail account, needed to be changed due to security problems. I changed my email and want to be able to keep my Gamertag but using the new email address. My goal is to get all accounts attached to the old email changed to the new one for security reasons. I really appreciate your willingness to answer my questions!
  5. EMaBASS95 Win User

    Issues with billing

    Ok so .. i checked my infos and they are right ... but billing infos are wrong because he links my account to an email which i created a while back and that email was meant to be fake and location is set as default to united states and cant change it...
    I have to add an info: my account was connected to this old and fake email but almost 1 year ago i switched my xbox account to the right email and wanted to delete the old email ... it worked now i have the right account on the right email but still the same
    location problem ...
  6. REC0N911 PDW Win User

    Security proof problem.

    I think it's the same problem I have, it asks for an email and password but the email that pops up is the old one right? I'm going to assume that the gmail one that he currently uses is not updated on the microsoft account. I'm still waiting for my security
    proofs info to be changed but this is where you go to make those changes
    account.live.com/proofs


    Once you log into your microsoft account which I think should be linked to your wondows live id, just change the old email to the new one and just to make sure, also add a phone number and another alternate emai. The changes take a month so untill then hopefully
    the security proofs problem will be solved when you log on xbox live and enter the gmail account and password.
Thema:

i want to change my current security info email but it was my old account which i realise...

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