I want to cancel my XBOX account but ı can’t. Could you help me ?

Hi Muhammed, thanks for reaching out. I'm Aileen, an Xbox Expert and fellow gamer. Just a heads-up, this is a public forum, and I don’t have access to accounts or private info.

If you want to close your Xbox (Microsoft) account, here’s what you can do:

Sign in at: https://account.microsoft.com

Go to “Your info”, then scroll down to “How to close your account.”

Follow the steps shown, and Microsoft gives a 60-day window before full deletion, in case you change your mind.

Make sure to cancel any active subscriptions or spend the remaining balance before closing.

If you're just trying to cancel Xbox subscriptions, you can manage them here:

https://account.microsoft.com/services

Let me know if you're trying to cancel just the subscription or fully delete your account so I can guide you better.

Please let me know if you need any further assistance. Looking forward to your response.

But ı dont use xbox one ı want play it in pc.

Thanks for the help but the problem is I don’t have access to the emails that now owns my Microsoft accounts as I got hacked meaning I can’t access the hackers email to get my account back therefore can’t cancel the subscription and it’s not letting me dispute the last Microsoft subscription????

hello ı want to help you .did you try to install on xbox or pc ? And can you upload a photo the error screen?

ı cant download too Ubisoft said my Microsoft account somehow wasn't connected to an Xbox account but ı have x bıx game pass so when I tried to link them they created an account for me with the same mail on my xo box game pass but his new account doesn't have the same tag nor a game pass and they linked that new account with my Ubisoft account and it tells me to buy the game pass but I already did