I want a refund for accidental purchase from a Child

Discus and support I want a refund for accidental purchase from a Child in XBoX Games and Apps to solve the problem; I have two Minecraft purchases, neither one I authorized. I want a refund and access removed. I have changed my settings to not allow a purchase... Discussion in 'XBoX Games and Apps' started by Keith Porter1, Apr 4, 2023.

  1. Keith Porter1
    Keith Porter1 Guest

    I want a refund for accidental purchase from a Child


    I have two Minecraft purchases, neither one I authorized. I want a refund and access removed. I have changed my settings to not allow a purchase without a password.

    :)
     
    Keith Porter1, Apr 4, 2023
    #1
  2. OpticRJames Win User

    I want a refund for accidental purchase from a Child

    Please try to click the link that I have provided or input the website manually and see if that works.
  3. Keith Porter1 Win User

    I want a refund for accidental purchase from a Child

    Here is what happens when I "copy and paste"


    [​IMG]
  4. Keith Porter1 Win User

    I want a refund for accidental purchase from a Child

    Hey Ron,

    Thank you for the quick reply. The first link you sent does not work. Can you resend please?

    Thanks,

    Keith
  5. OpticRJames Win User

    I want a refund for accidental purchase from a Child

  6. OpticRJames Win User

    I want a refund for accidental purchase from a Child

    Hi, Keith. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

    Please use this link to request a refund, https://support.xbox.com/en-US/forms/request-a-....



    You can get the order number from this link, https://account.microsoft.com/billing/orders.

    For the access, if you have changed the privacy settings using the console for "Buy and download" to now allow status then it should be good to go. Rest assured that your child won't be able to make purchases anymore.
Thema:

I want a refund for accidental purchase from a Child

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