i wanna know why i was charged

Discus and support i wanna know why i was charged in XBoX Accessibility to solve the problem; i got charged on my account out of nowhere and i have no reason why i wanna cancel it and get my money back if its possible but idk what a Microsoft 14... Discussion in 'XBoX Accessibility' started by Eden Martinez1, Mar 9, 2025.

  1. i wanna know why i was charged


    i got charged on my account out of nowhere and i have no reason why i wanna cancel it and get my money back if its possible but idk what a Microsoft 14 day trial is

    :)
     
    Eden Martinez1, Mar 9, 2025
    #1
  2. Mario.H.P. Win User

    i wanna know why i was charged

    Hello, Eden! My name is Mario. I'm an Independent Advisor and I'll be glad to help you today.

    I am sorry that you have had this inconvenience and I understand that you want this recurring charge to stop happening. Most likely the subscription is still active and you will have to cancel it to prevent this recurring charge from continuing.

    Please visit this link and log in, there you will find the section of the subscriptions you have active:

    https://account.microsoft.com/account/Account?destrt=services-landing&lang=en-US

    Once you have done this, if you meet the return characteristics, a section will appear where you can request your refund.

    More information here:

    https://support.xbox.com/en-US/help...ions/cancel-recurring-billing-or-subscription
  3. Adrian Romero1 Win User

    i wanna dispute a charge

    okay thank you it was made today an it said refund was processed ig i just have to wait for it to come back to my account
  4. Jonny306 Win User

    i wanna dispute a charge

    Hello Adrian

    My name is Jonny and I will be assisting you today!

    First, thank you so much for contacting us regarding your inquiry/ concern.

    Refunding digital purchases is a very simple process but it is a self-guided one.

    To request a refund, you will need to use the link below to get started.

    https://support.xbox.com/en-CA/help/subscriptio...

    NOTE: If the purchase was recently made, the refund option will not appear until 24 hours have passed from the time the purchase was made.

    It can take up to 72 hours to receive a decision but usually a lot sooner than that.

    If a refund is approved:

    Once a refund is approved, you'll be notified via email, and the funds will reach your bank within 3-5 business days (depending on your bank)

    If a refund is denied:

    There are many scenarios Xbox takes into consideration before they deny a refund including but not limited to Game-Play time.

    If you choose to appeal the decision, you will need to copy the reference number you get in the response email and post that in the subject field, and respond to that email to appeal the decision.
  5. Jonny306 Win User

    i wanna dispute a charge

    You will get an email within 72 hours :) (that is an estimate but they usually respond within 24 hours)
  6. StarkRumble09 Win User

    my console is band and I'm kinda carious y because i did not do nothing wronge 1 night im playin next night its sayin im band

    i don't wanna know more about it i wanna know why i have one
Thema:

i wanna know why i was charged

Loading...
  1. i wanna know why i was charged - Similar Threads - wanna why was

  2. How to get free pc game pass bc I wanna play w friends

    in XboX Insiders
    How to get free pc game pass bc I wanna play w friends: I don’t know how to do this but if yall can help I just want to play bo7 or free I got no money for game pass if yo can invite me give me a code anything atp I just wanna play. PLEASE submitted...
  3. I wanna see my clips please bro.

    in XboX Insiders
    I wanna see my clips please bro.: I sold my Xbox about two years ago and unfortunately I don't have access to the clips either through the Xbox or the app. I would like to view my clips, please. submitted by /u/ilias-xox1...
  4. im close to being banned on xbox but i wanna say my side on what happened

    in XBoX Accessibility
    im close to being banned on xbox but i wanna say my side on what happened: I got suspended for spamming someone on chat, but it wasn’t anything hateful—I was spamming “call 911” because they were having a mental health crisis and refused to call for help. I didn’t know...
  5. My email got hacked and somebody changed it (the entire email) I wanna log back into it...

    in XBoX Accessibility
    My email got hacked and somebody changed it (the entire email) I wanna log back into it...: My email got hacked. I know my email but it got changed into truaq something something witbout my permission, i have proof i own it by having a minecraft account linked to it. I'm logged into it...
  6. I made an account when I was 9 with the email @google.com and I wanna recover it. Is it...

    in XBoX Accessibility
    I made an account when I was 9 with the email @google.com and I wanna recover it. Is it...: I am wanting to recover an account that doesn't have a working email from the Xbox 360 days. I made it before I understood how emails worked and did it myself because my brothers (both 3 and 6...
  7. Hey I wanna ask if my Laptop will support 144hz from HDMI to an external monitor?

    in XBoX Games and Apps
    Hey I wanna ask if my Laptop will support 144hz from HDMI to an external monitor?: Operating system Windows 11 Home Single Language Processor family AMD Ryzen™ 5 processor Processor AMD Ryzen™ 5 5600H (up to 4.2 GHz max boost clock, 16 MB L3 cache, 6 cores, 12 threads)...
  8. Anybody wanna tell me why I got suspended for a year?

    in XBoX Accessibility
    Anybody wanna tell me why I got suspended for a year?: It's my first time being suspended, but why did I get suspended for a year? I don't think I was doing anything I wasn't supposed to do... This is my personal account, the account that got...
  9. So I have a Xbox one S that can use discs and I wanna play starfield, but it says o why...

    in XBoX Games and Apps
    So I have a Xbox one S that can use discs and I wanna play starfield, but it says o why...: So I have a Xbox one S that can use discs and I wanna play starfield, but it says only playable on Xbox X/S and needs cloud gaming, my question is this: why can't I just play it without cloud...
  10. I wanna know why my whole xbox account got premeditated banned

    in XBoX Accessibility
    I wanna know why my whole xbox account got premeditated banned: Well see this what happened I was going to hop on the game and then it says this xbox as been banned from xbox network and I can't log in my xbox account. It says my xbox account is a banned user....