i,ve lost my data

Discus and support i,ve lost my data in XBoX Games and Apps to solve the problem; i just downloaded the last update of elden ring and dark souls 2, after i open this two games i saw i’ve lost all of my data, how can i solve this... Discussion in 'XBoX Games and Apps' started by Gabriele Graziano, Feb 3, 2023.

  1. Gabriele Graziano
    Gabriele Graziano Guest

    i,ve lost my data


    i just downloaded the last update of elden ring and dark souls 2, after i open this two games i saw i’ve lost all of my data, how can i solve this problem and rescue my datas?

    :)
     
    Gabriele Graziano, Feb 3, 2023
    #1
  2. XBF Diego M Win User

    I lost my progress in Forza Horizon 4

  3. Francia J. Win User

    i,ve lost my data

    I’m sorry for that, Gabriele and in this case, the next step is reaching out to the game support.
  4. Francia J. Win User

    i,ve lost my data

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    I apologize for the trouble. Usually, a game save will be deleted or start from scratch if we cancel the synchronization or if we choose the wrong save the file.

    For cases like this what we initially need to do is quit both games and perform power cycle in that way once you launch the game your in-game data will just re-sync.

    Kindly quit the game and follow the steps below before you re-launch the games.

    ​​​

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​
  5. Gabriele Graziano Win User

    i,ve lost my data

    thanks but unfortunately i just tried these things but it doesn’t work, i also tried to uninstall dark souls 2 and reinstall but nothing
  6. AridLizard Win User

    FORZA HORIZON 4

Thema:

i,ve lost my data

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