I used my email to create my child’s account and now I can’t log in as the family organizer...

Thank you Josef, that is very helpful. Since I can’t change the account in the way I had hoped, may I use another Microsoft account to serve as a family organizer? Even if I can’t change the email address on my sons account, he still shouldn’t be the family organizer at age 8. Can I use a different Microsoft account and transfer the family organizer title to that account so I can use the parental controls for him?

That's correct as they are child accounts and you mentioned they haven't been added to the family, in the account that manage to enter the privacy settings leave the current family even if there no one else in that family, after this log out of the family site and restart the browser

Once done with that create the family again, with that account being the organizer, and add the child accounts, remember that child accounts can't be organizer they must be added as childs, and check each account on the family site prior to this to verify that they aren't linked to other families

Hi， KevJH80

Welcome to Microsoft Community.



According to your description, you cannot remove your child from an unknown family group.



Is the account on the left an account of one of your children?



At this time, you should log in to the account of the family organizer on the right (do you know this account?). Only the organizer has the authority to remove the child account of the family group. The child account itself cannot leave the family group by itself.



We guess that you may have logged in to the wrong account and invited your child to join the family group.



Please note that if you do not have permission to log in to the organizer account on the right, you may need to create a Microsoft account for your child again.



Waiting for your latest progress, and we will continue to provide you with help and support.



Best Regards,

Logan | Microsoft Community Support Specialist

Hi Yousef, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

If you are using a child's account, only the family organizer account can edit these permissions.

Your Family Organizer is the person that created the account for you, have you tried asking your close ones?

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Springs2409, by your description your account is adult and you are the family organizer and unfortunately there is no way to monitor you being the organizer.

A possible solution would be to create another family account and put your account that your child uses to play in this new family account.