I used a $50 gift code to preorder Scalebound and I want a refund!

Discus and support I used a $50 gift code to preorder Scalebound and I want a refund! in XBoX Sales and Promo to solve the problem; As soon as I found out Scalebound was cancelled I contacted Microsoft to ask about a refund for the $50 code I used to preorder it and they kept... Discussion in 'XBoX Sales and Promo' started by ioticus, Jan 26, 2017.

  1. ioticus
    ioticus Guest

    I used a $50 gift code to preorder Scalebound and I want a refund!


    As soon as I found out Scalebound was cancelled I contacted Microsoft to ask about a refund for the $50 code I used to preorder it and they kept wasting my time and giving me the run around for hours. I called several times and finally a CS rep said I would
    get a refund in about a week but it's been 2 weeks and I have not received my refund. This is the worst customer service I have ever experienced. I want this issue resolved and I want the $50 credited to my account!

    :)
     
    ioticus, Jan 26, 2017
    #1
  2. ioticus
    ioticus Guest
    I used a $50 gift code to buy Scalebound years ago and I want a refund!

    As soon as I found out Scalebound was cancelled I contacted Microsoft to ask about a refund for the $50 code I used to preorder it and they kept wasting my time and giving me the run around for hours. I called several times and finally a CS rep said I would
    get a refund in about a week but it's been 2 weeks and I have not received my refund. This is the worst customer service I have ever experienced. I want this issue resolved and I want the $50 credited to my account!
     
    ioticus, Jan 26, 2017
    #2
  3. Mister Mascot
    Mister Mascot Guest
    I used a $50 gift code to buy Scalebound years ago and I want a refund!

    Hey there ioticus,

    I responded to your other thread
    HERE    .

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
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    Mister Mascot, Jan 26, 2017
    #3
  4. Mister Mascot
    Mister Mascot Guest

    I used a $50 gift code to preorder Scalebound and I want a refund!

    Hey there ioticus,

    If you've been working with the chat or phone teams, it's best to continue working with them. We're not able to help with billing issues over the forums. Please reach back out and I'm sure they can give you an update on the status.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Jan 27, 2017
    #4
  5. LandmarkNormal5
    LandmarkNormal5 Guest
    I hope this issue was resolved. This sounds like a horribly poorly handled situation. That even a dedicated hour of interest and care for the consumer could have resolved or prevented.
     
    LandmarkNormal5, Jan 28, 2017
    #5
  6. ioticus
    ioticus Guest
    They were never able to help me. I had a CS rep working on my case and he said they weren't able to do anything. As far as I'm concerned Microsoft stole $50 from me. If I could switch to another company for my PC games and never deal with MS again I would
    do so. I hate Microsoft!
     
    ioticus, Nov 3, 2018
    #6
  7. ioticus Win User

    I used a $50 gift code to preorder Scalebound and I want a refund!

    I hope this issue was resolved. This sounds like a horribly poorly handled situation. That even a dedicated hour of interest and care for the consumer could have resolved or prevented.
    They were never able to help me. I had a CS rep working on my case and he said they weren't able to do anything. As far as I'm concerned Microsoft stole $50 from me. If I could switch to another company for my PC games and never deal with MS again I would
    do so. I hate Microsoft!
  8. LandmarkNormal5 Win User

    I used a $50 gift code to preorder Scalebound and I want a refund!

    I hope this issue was resolved. This sounds like a horribly poorly handled situation. That even a dedicated hour of interest and care for the consumer could have resolved or prevented.
  9. Mister Mascot Win User

    I used a $50 gift code to preorder Scalebound and I want a refund!

    Hey there ioticus,

    If you've been working with the chat or phone teams, it's best to continue working with them. We're not able to help with billing issues over the forums. Please reach back out and I'm sure they can give you an update on the status.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  10. Mister Mascot Win User

    I used a $50 gift code to buy Scalebound years ago and I want a refund!

    Hey there ioticus,

    I responded to your other thread
    HERE    .

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  11. x24hrs2livex Win User

    Destiny, disc Pre-Ordered no Pre-Download

    Umm what technology are they keeping to themselves exactly? If you want to preload the game cancel your preorder, get a refund, buy MS gift card and preorder off the Xbox Store. Seems pretty simple.
Thema:

I used a $50 gift code to preorder Scalebound and I want a refund!

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