I use Xbox game pass and games always stuck on syncing data.

I don't know how but I don't have this problem anymore. thanks everyone viewing my question.

Hello AustinPN,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to launch your games and is unable to do so since they are stuck in the synchronizing data error message. Let us check on this together and sort this out in timely manner.

Based on your description, you have already performed troubleshooting to fix your issues. We would like to know the details about your concern and suggest troubleshooting you may want to try.

1. May we ask for the screenshot of the error message? Please conceal any personal information.
   
2. When did this issue happen? Was there a recent Windows update or new application installed on your device?
   
3. Are you part of Xbox Insider or PC Insider?
   
4. May we ask for the Windows version and edition of your computer or laptop? Please type WINVER into the Windows search bar and hit Enter.
   
   
   
   
   
   
   

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.

Method 1: Please see the troubleshooting available on this link for installation and launching - Troubleshoot issues with the Xbox App for Windows

Method 2: Run system scans

Run a full system scan. This will check and restore corrupted system files.



In Windows search bar, search for Command Prompt and Run as Administrator.

Copy the command below one line at a time and paste it on Command Prompt:

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

SFC /scannow

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







Thank you for your understanding.


Respectfully,



Microsoft Moderator

Thankyou man this worked straight away

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Mystkn

Please try this:

A. Press Windows button and type Services

On Services App from the list of results, press right-click and run it as administrator

Scroll to the bottom and find the following services:

IP Helper
Xbox Live Auth Manager
Xbox Live Game Save
Xbox Live Networking Service
Gaming Services

And do this with each of the services listed above:

Right-click over the service and select Properties.
Find the Startup type section and make sure it’s set to Automatic (if not, change it to automatic)
If the service isn’t started, click Start to start the services

Restart your PC and try again

B. Open the Control Panel in Windows.
After opening the control panel, set the “View by” on the top-right corner to “Large icons“.
Click on the “Network and Sharing Center” option.
Here, click on the “Change adapter settings” link on the left panel.
Now, right-click on the active network adapter and select “Properties“.
Go to the “Networking” tab.
Here, uncheck the “Internet Protocol Version 6 (TCP/IPv6)” option.
Click on the “Ok” button to save changes.
Then close all the windows, restart your PC and try again

Let me know how it goes with each one