I Turned off recurring bill

Discus and support I Turned off recurring bill in XBoX Sales and Promo to solve the problem; So 3 months ago I bought xbox live ultimate for 3 months, as it was on offer, made sure to turn off recurring bill, and 3 months later they've charged... Discussion in 'XBoX Sales and Promo' started by Luke......, May 26, 2020.

  1. Luke......
    Luke...... Guest

    I Turned off recurring bill


    So 3 months ago I bought xbox live ultimate for 3 months, as it was on offer, made sure to turn off recurring bill, and 3 months later they've charged me again and I checked if recurring bill turned its self off and even worse it was still off as it gave
    me the option to turn it back on. I've been trying to find a support email or number and haven't had any luck can anyone help me with that (by giving me the email) I need a refund as I can't afford £33 every 3 months especially with no job during lockdown.
    I Turned off recurring bill [​IMG]

    :)
     
    Luke......, May 26, 2020
    #1
  2. gitana666 Win User

    x box live free

    can't find auto renewal to turn it off only turn off recurring billing "Turn off recurring billing for Xbox Live Gold?You'll lose these benefits on 1/24/2022 if you turn off recurring billing. Thx for the reply btw
  3. AridLizard Win User

    Loyalty Promotion for Xbox Live Gold

  4. Shinto Puffy Win User

    I Turned off recurring bill

    Hey Luke.......

    Maybe this can help

    https://support.xbox.com/en-US/my-account/warranty-and-service/getting-your-product-serviced
  5. brandiesel1 Win User

    I Turned off recurring bill

    Here are their contact details and you can request a call back, but during this time with the pandemic going on, I'm not sure they are contactable.
  6. Webmaster2001 Win User

    Turning off recurring billing

    you can go here to disable to disable auto renewal. if that does not work go to "Services & subscriptions" while signed into your account.

    hope this helps and you get this resolved in a timely manner ^_^
Thema:

I Turned off recurring bill

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