I turned 18 and I want to leave my Microsoft Family

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

If you're already an adult you should be able to leave the family by signing in to https://account.microsoft.com/family, when you scroll down you should have an option to do so.

After that, you can manage your settings by signing in to https://account.xbox.com/settings.

Well, I contacted Microsoft support and they basically said that I'm ***. I can't get out of the family, but when my account turns 18, they can't change my restrictions, but I'll still be stuck in the family. I really want to get out of this. Can anyone
help?!?!

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

"If I follow this correctly I setup an adult account and they would create a child Microsoft account that I would add. It seems like that child account would follow them including the Xbox child account converting it to an adult account which would keep all their Microsoft account email Xbox created with the child account"

Yes that is correct. That's the best way to do it. Once they become 18, the accounts can leave the family and have all their saves and progress intact.

ok are you in a family plan?

then no the only way to download a m rated beta is to leave the plan

if you aren't under a family plan but an child account you must wait till yiou turn 18

Hi! My name is Ben an Independent Advisor and a fellow Xbox gamer. Hope you are doing well!

Can you tell us what device have you tried so far to manage and remove the other account? If it is added as a member or child then only the adult account can remove it. But no worries let us try to troubleshoot it.

What I suggest is to try using a different device or browser to remove or manage the account. You may try the steps below to manage the other account to remove it:

1. You can actually try to create an alternate account that will serve as a parent if you still cannot remove it. If you don't have one you can create at https://signup.live.com page.

2. Using the parent account sign in via https://account.microsoft.com/family page and add the other account.

3. Accept the invitation using the other account.

4. Using the parent account created, go to the https://account.microsoft.com/family page again to manage the child account.

5. Under the child account, click elipsis or 3 dots button and choose the Manage option.

There you may change the date of birth of the child account and remove any restrictions. Or you may also choose to leave the family group using your main account instead after having another adult account added as a substitute.

I hope the above steps work for you but if not, please do let us know and we will try to assist you with the best of our knowledge.

Kind regards,

Ben