I try to buy something but, it wont let me

Discus and support I try to buy something but, it wont let me in XBoX Sales and Promo to solve the problem; I go to buy anything in the store, i hit buy then an error message pops up saying"oops not sure what happened" and wont allow me to buy things. Plz... Discussion in 'XBoX Sales and Promo' started by ya Boii Potato, Oct 18, 2020.

  1. ya Boii Potato
    ya Boii Potato Guest

    I try to buy something but, it wont let me


    I go to buy anything in the store, i hit buy then an error message pops up saying"oops not sure what happened" and wont allow me to buy things. Plz help?!

    :)
     
    ya Boii Potato, Oct 18, 2020
    #1
  2. mairendevilla Win User

    Xbox Gamertag not working

    Everytime I try to change my gamertag- it wont alow me- it repeats “Sorry something went wrong- try your gamertag again” I have the money to buy a new gamertag but it still wont let me. Can someone help me
    firelight896
  3. XA JJKILLERs Win User

    I’m trying to buy a xbox 360 game and it just says that it cannot be completed at this time. Please try again.

    Im trying to buy something and I don’t know if its because live was down earlier or what but it wont let me complete the purchase and i want to buy the game
    there was a service outage id try again soon
  4. Mister Darcy-9112DFB Win User

    Wont let me buy.

    Just to add on to collectionador's post, can you please log on to
    https://billing.microsoft.com     and make sure your billing information is configured correctly according to this sticky:

    forums.xbox.com/.../153161.aspx     ? Any discrepancies may cause issues such as the one you are describing.



    It seems like this issue is related to purchasing so I'm going to move this thread over to 06 - Purchasing or downloading something.



    Standing by. :)
  5. K3LLA ZILLA Win User

    Wont let me buy.

    Does the same thing with me
  6. colllecionador Win User

    Wont let me buy.

    Greetings Tea Drinker JC,

    Can you please provide the error code? Also, did you checked if your country support this kind of online purchase ? some countries just don't support some creditcard (exemple: here, where I live, Brazil, we can't use paypal or national creditcards to buy
    gold / msp, we must have a internation credit card)
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I try to buy something but, it wont let me

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