I tried to sync my new x box controller to my Xbox series x and it reset and now all my...

I talked to the support and wie tryed to factory reset the x box but its not worked the same Problem whit my x box one x so now the series x and my one x not working anymore

Thank you, Av Michael. I think I somehow turned on my old X-box 360 when I activated my old controller while trying to sync it with the new X-Box.

I have tested your solution and it works.

Many thanks!!! =)

-Matt

Hi, thanks for replying, I have tried all of those methods, there are no wireless devices between the console and the controller, the closest wireless device is my 4G box but that is behind me.

In regards to you mentioning a small reset button on the back of the controller that require a pin to reset it, where is this button exactly because I can't see anything on either of my Series X controllers ?

Thanks for the reply. Interesting, I did not know that it was "wirelessly" connected while connected to a USB C Data Cord. As soon as I unplug, it stays disconnected (in sync mode the controller also keeps blinking then turns off). If this is right I don't know why I also can't sync any of my other Xbox controllers to the series X unless connected with a cord (works on an One X controller also, stops when unplugged). I don't know why the sync button (blinking) stopped operating all together.

I replaced my batteries and tried to pull and place back in earlier with no luck. I also updated the controller as I set up as new.

The interesting thing is I am able to use the series X controller perfectly on PC wirelessly with windows 10/Xbox PC adapter. I have no problems on PC wireless.

I have the same issue with Minecraft on my Series X. I tried all of the above multiple times, including trying a hard reset on my 2-day-old Series X and it still isn't working. I've resorted to playing on my Xbox one. Please help, I'd like to play Minecraft on my new console!