i tried to redeem a xbox gamepass code for 3 month free but it said You are not authorized...

Discus and support i tried to redeem a xbox gamepass code for 3 month free but it said You are not authorized... in XBoX Games and Apps to solve the problem; my microsoft account is a child account it said this in the message PUR-RenewalBlockedByFamilyPolicy L+kR03IEsP+W1+fRdwkykv.363... Discussion in 'XBoX Games and Apps' started by Patrick merrild, Dec 25, 2023.

  1. i tried to redeem a xbox gamepass code for 3 month free but it said You are not authorized...


    my microsoft account is a child account

    it said this in the message PUR-RenewalBlockedByFamilyPolicy

    L+kR03IEsP+W1+fRdwkykv.363

    :)
     
    Patrick merrild, Dec 25, 2023
    #1
  2. Farkas David01 Win User

    Wrong subscription to game pass utlimate

    It's frustrating, I and my brother had the same issue. I got him a 12 months code as a present for Gamepass Ultimate. The plan was to first pay only 1 GBP for the first 3 months and then redeem the 12 months code on top of the 3 months. But it didn't work.
    We tried from both Xbox and Browser :(
  3. StuartATrueRed Win User

    How do I activate my 3 months of free game pass

    If you got a 3 month subscription code for free, which is a 25 digit 5x5 code, then redeem it on the Xbox Store. There is an option in the store to redeem the code.
  4. FatalDarkprince Win User

    Xbox gamepass ultimate subscription

    Hello there,

    Yes absolutely! You can redeem any combination of gamepass/gold/ultimate code at any time. The only restriction regarding gamepass ultimate codes is you wont be able to redeem on top of the limit of 36 months or 3 years. Anything less than that, no restrictions.
  5. AlexBouslimi Win User

    Help

    I can't buy something i already own, discord gifted me a 3 month gamepass for free but it doesn't let me redeem it.
  6. Pierce H. Win User

    Xbox Game Pass Card

    Hello!

    Welcome to the Microsoft Answers Community, a community sourced forum for answers and discussions. Sorry to hear that you are having issues with your Xbox Gamepass code, here's some common issues with codes to check for.

    1. Check that your code is 25 characters long.

    2. You are redeeming your code at www.microsoft.com/redeem.

    3. The code you purchased is for the wrong region. Codes can only be redeemed in the region they were purchased. If you purchased a second hand code online, there is a chance it was from a different region. Its always recommended to purchase codes from Microsoft directly or an authorized retail location.

    4. It may be a Gamepass promotional code for new users only. If you used Gamepass previously either through a free trial, similar code, or previous purchase you may not be eligible to use the code. Check instructions carefully for conditions like this.

    If you continue to have an issue with your code, you will need to contact Xbox Support for assistance. This page will showcase additional troubleshooting steps and a Contact Us button on the right side of the page for additional help.

    Get help with a digital code or gift card (Xbox Support)

    I hope this answers your question! If it did, let us know by marking this answer as the solution to help others! If you have more questions related to this, feel free to reply to this post.

    Have a great day,

Thema:

i tried to redeem a xbox gamepass code for 3 month free but it said You are not authorized...

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