I tried to migrate my Mojang account to my Microsoft account but it just couldn't work.

Discus and support I tried to migrate my Mojang account to my Microsoft account but it just couldn't work. in XBoX Accessibility to solve the problem; I tried to migrate at least 10 times, but it keeps telling me something went wrong. I tried to restart my computer, change my Microsoft account and... Discussion in 'XBoX Accessibility' started by Aperture_zzz, Feb 27, 2022.

  1. Aperture_zzz
    Aperture_zzz Guest

    I tried to migrate my Mojang account to my Microsoft account but it just couldn't work.


    I tried to migrate at least 10 times, but it keeps telling me something went wrong.

    I tried to restart my computer, change my Microsoft account and I'm sure it's not my Internet problem.

    Please help me. I have no idea what to do.

    I tried to migrate my Mojang account to my Microsoft account but it just couldn't work. [​IMG]


    :)
     
    Aperture_zzz, Feb 27, 2022
    #1
  2. Francia J. Win User

    I tried to migrate my Mojang account to my Microsoft account but it just couldn't work.

    Hi Aperture_zzz, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    You may need to reach out to Mojang in regards to this matter, I got you the link here: https://help.minecraft.net/hc/en-us/requests/new
  3. ippyk Win User

    Forgot which Microsoft account I migrated my Mojang account to

    Hello Lucas thanks for getting back, I migrated my Mojang account to my Microsoft account in 2021 but continued to use my Mojang account to log in which worked fine until very recently when i tried playing again. When I try logging into my Microsoft account I thought was attached to it back in 2021 it says I don't own the game. I tried using my older account thinking maybe I had migrated it to the wrong one or something but it also said I don't own it on that account either.
    After about a week of going back and forth between Mojang support they informed me they couldn't look at Microsoft accounts and all they knew was I was signed into the wrong one. They then told me that I need to contact microsoft support which brings me to today.
    The aggravating part of this is I still have the original purchase email as well as the migration email which conveniently leaves out which account I migrated to. Any help would be appreciated at this point.

    Thank you for your time,
    -Ian
  4. David Cleaver Win User

    Can I switch my minecraft data to another xbox account?

    I already migrated my mojang account to my microsoft account.
  5. andreibakos Win User

    Cannot use/play Minecraft with Mojang account - Java Edition

    hi Ricardo,

    Thanks a lot but I know how how to reset my Microsoft account and this is not the problem and of course I've tried this option.

    Here is the timeline:

    1) Minecraft JAVA Edition bought from minecraft.net

    2) Game is working with Mojang account

    3) Mojang accounts have to be migrated to Microsoft account ( system announcement)

    4) Migration done

    5) Game cannot be used using Microsoft account after migration

    6) Game cannot be used using Mojang account after migration

    7) Several emails sent to MOJANG and minecraft.net for help - response: we cannot help, please contact Microsoft as this now in hands of them

    8) Several emails sent to MOJANG and minecraft.net for refund - please refund as I bought the game from you and it's not working

    9) I'm not able to contact Microsoft for this problem - the only channel to get in touch with Microsoft is this community

    Best regards,
  6. Jean Marais Win User

    Microsoft account does not have minecraft anymore.

    Originally I bought the game with a mojang account (This was back in 2016 I think)

    I then changed the email for the mojang account.

    then with the migration, I migrated it to my current microsoft account that is not related to any of the previous emails.

    The migration was successful and I was able to play game.

    I stopped playing for a while, but after trying to log in with the same microsoft account that worked previously, minecraft was not there anymore.

    Since I bought it with a mojang account, there is no record of a purchase/transaction.
Thema:

I tried to migrate my Mojang account to my Microsoft account but it just couldn't work.

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