I tried to login to dragon city with my microsoft account, but when it's loading, the game...

Discus and support I tried to login to dragon city with my microsoft account, but when it's loading, the game... in XBoX Games and Apps to solve the problem; Everytime I tried to login to dragon city, it always said "internet error" after the pop up shows. I tried reinstalling, resetting, even restart my pc.... Discussion in 'XBoX Games and Apps' started by vanoYT1234, May 24, 2023.

  1. vanoYT1234
    vanoYT1234 Guest

    I tried to login to dragon city with my microsoft account, but when it's loading, the game...


    Everytime I tried to login to dragon city, it always said "internet error" after the pop up shows. I tried reinstalling, resetting, even restart my pc. It didn't work. I also tried using different internet and still don't work, can anyone tell me what happened?

    ***Moved from Windows / Windows 10 / Gaming***

    :)
     
    vanoYT1234, May 24, 2023
    #1
  2. Mosken_L - MSFT Win User

    I tried to login to dragon city with my microsoft account, but when it's loading, the game said internet error. What happen?

    Thanks for your reply.

    Unfortunately, I have provided all possible solutions on it, so I suggest you get help from the provider of the game, as there may be problem between your device and the game sever. Hope your problem will be solved soon! Dragon City — Socialpoint Technical Support and Help Center (helpshift.com)

    Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
  3. Mosken_L - MSFT Win User

    I tried to login to dragon city with my microsoft account, but when it's loading, the game said internet error. What happen?

    Hello vanoYT,

    Good to see you in Microsoft Community.

    Firstly, could you let me know the specific system version? You can check it by pressing the Win key + R key, and typing "winver", then press Enter, please take a screenshot/photo of it, and only send the relevant information without PII in the next reply.

    Did you use any Network proxy software before this exception appeared? If so, you can quit the software and clean up the settings according to the steps below. Win + R to open "Run", type "inetcpl.cpl" and press Enter to open Internet Properties and set as below.


    [​IMG]


    Then Optimize network connection to Microsoft server. "Win" logo key + "Q" to open the search box, type 'ncpa.cpl', press Enter to open the "Network Connections" window, select your network adapter, right-click it > "Properties", double-click "Internet Protocol Version (TCP/IP)", then check “Use the following DNS server address", and type "4.2.2.1" in "Preferred DNS server", and type "4.2.2.2" in "Alternate DNS server", then press OK.

    If your other network applications fail to work properly (unable to load or slow connection) due to the above changes, you can set it to "Obtain DNS server address automatically" after the problem is fixed.

    Or you can reset the network. Run Command Prompt as an administrator ("Win" logo key + "Q", type "cmd", select "Run as administrator"), and type the following commands one by one.

    netsh int ip reset
    netsh winsock reset
    netsh winhttp reset proxy
    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns
    If anything is unclear, please do not hesitate to let me know.

    Best Regards,

    | Microsoft Community Support Specialist
  4. BlacKemo Win User

    I tried to login to dragon city with my microsoft account, but when it's loading, the game said internet error. What happen?

    Try to download the newest version of Microsoft edge or update it, and make it the default browser, I tried this and the problem was solved
  5. vanoYT1234 Win User

    I tried to login to dragon city with my microsoft account, but when it's loading, the game said internet error. What happen?

    Hello, I tried using the following you helped for me, but it seems like it still does the same thing.


    [​IMG]


    There is my system version.
  6. THE HONORED ONE Win User

    I can't connect my Microsoft account with Dragon City

    The developers of Dragon City have updated the game and now I can connect my Microsoft account with it.

    And once again, thank you for telling me the issue.
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I tried to login to dragon city with my microsoft account, but when it's loading, the game...

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