i tried the xbox game pass trial and now i have lost £1 and cant cancel

yeah no i tried that whenever i tried to call it kept saying i cant call the virtual assistant was awful

Really the support options can seem a little confusing, but try to find an option that is more or less close so that you can have contact with support via chat or by phone.

Hello Balendra how are you?
My name is Ezequiel I'm an Independent Consultant. The first thing I suggest you do is restart your computer, log in and see if you can download the subscription games, if not, remove your account and connect again, restart your computer once more, if even after that you If you don't get it, you'll have to contact support. Please enter this link where you can contact support, the option is in green on the right, written contact us.

https://support.xbox.com/contact-us/

I'm sure the support will help you and you will play your Game Pass games, if you want to cancel your subscription you can do it at any time, just log into your account, go to the subscription option and cancel.

My name is Fernando I'm an independent consultant, I'm happy to help

Q In the article below there are some information and solutions that can help you regarding the subscription

https://support.xbox.com/en-US/help...ions/cancel-recurring-billing-or-subscription

I hope I helped and see you soon.

i cant contact support i cant email or call and there virtual assistant is horrible i dont know how to contact a real person