I *tried* purchasing the xbox game pass but my request was denied due to store region not...

Discus and support I *tried* purchasing the xbox game pass but my request was denied due to store region not... in XBoX Games and Apps to solve the problem; I tried buying the Xbox game pass but my I couldn't due to store region and payment method being different and getting the following message "Change... Discussion in 'XBoX Games and Apps' started by oINSPIRERx, Jul 19, 2021.

  1. oINSPIRERx
    oINSPIRERx Guest

    I *tried* purchasing the xbox game pass but my request was denied due to store region not...


    I tried buying the Xbox game pass but my I couldn't due to store region and payment method being different and getting the following message "Change your Store region, The region in which your payment option was issued and your Store region need to match." but my money was withdrawed and I can't refund it because my request was denied and I didn't get any purchases in my order history .

    Can anyone please help me refund my money?
    I have proof that money was taken from my card

    :)
     
    oINSPIRERx, Jul 19, 2021
    #1
  2. Snowfall& Win User

    Error entering code

    Maybe this is due to the fact that I purchased an xbox game pass ultimate subscription earlier and then it stopped being sold in the microsoft store in my region?
  3. Jakster47 Win User

    refund

    i purchased the VC on the xbox store and i requested a refund and it was denied
  4. Bruddah Iz on Da Pho Win User

    Buying the Destiny 2 Annual Pass

    The MS Store denies me the ability to purchase the annual pass for forsaken also. I own everything digitally except the season pass. The ms store just flat out denies me the ability to purchase the annual pass.

    Bungie and ms prompt with Get Offers but the annual pass does not show up as an option, only buying the base game I already own. The ms account involved looks perfect at all points, it is like the store is invoking a rule that it cant sell me the product.
  5. MRallamagoosa Win User

    我在Xbox(beta)上下载的游戏运行不了。 [The game I downloaded on Xbox (beta) doesn't work.]

    The error may be due to different reasons. Is it just for selected games or the whole library?

    When it has happened to me it was related to specific games that were not available in my region. The problem with the xbox app is that it will let you download any game in the game pass catalog without taking into account regional
    limitations, but when you try to launch the game you will get that error. I'd advice checking your regional MS store to see if the game is available and also included in the game pass for your region (I've seen games not on the pass for my region while they
    were available in US for example).
  6. Francia J. Win User

    I cant buy things. "Change your Store region"

    That's why, you should be located in the US as well to purchase the Xbox game pass subscription.

    I forgot to mention that the Microsoft Store region should match as well.
Thema:

I *tried* purchasing the xbox game pass but my request was denied due to store region not...

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