I tried playing today but the games dont open.”the person who bought this needs to sign...

I’m having almost the same issue every time I try to get into Vanguard it says the person who bought this needs to sign in but I’m signed then I open troubleshooting that’s not helping me and I try to open the Microsoft store and nothings coming up. I tried another game that I digitally download and that also won’t work

Hi there,

there was a service alert earlier regarding this issue, so that probably was the cause of the issue you were experiencing.

Setting your console as Home during such service alert will not fix the issue, since it can't connect to Live regarding it properly.

When the console is indeed set as Home (when Live is working) then setting your console as Offline should result in you being able to play the games.

I’m sorry to say but I still can’t play my game.

It still says and I quote “The person who bought this needs to sign in.

Sign in with the account that bought the game or installed the app.”

How am I able to play games without it asking me " the person who bought this needs to sign in" when im already signed in

This was likely due to a service alert that was up effecting the ability to play downloaded games and apps. You should be able to use them now that the alert has lifted. If you continue to have this problem please post back.