I think that i was been hacked | Help please

Hello, ThiagoToncovitch.

Thanks for letting me know that was your EA account the one compromised and not your Microsoft account.

I take this opportunity to let you know that I'm not part of Microsoft, as I mentioned above, I'm another community user like you.

That being said, please note that it is not possible to unlink an EA account from your Microsoft account, the process always needs to be done in the EA linked accounts management site. So, as you’re not able to do this, and you are not able to recover your EA account in the usual ways, you may want to contact EA support to review the options you may have:

https://help.ea.com/en/contact-us/

Hello, ThiagoToncovitch. I’m Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

I'm sorry to hear your account was compromised.

IMPORTANT: Don't share personal information, including email addresses, gamertags, phone numbers, etc.
As community users like you, we are not able to enter or check information, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

That being said, you can try retrieving your account by following some recommendations provided in this related article from Microsoft:

https://support.microsoft.com/accou...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

If none of those methods work, I regret to inform you that this means the hacker managed to change all your account information. Therefore, it's not possible to recover it.

Furthermore, you may want to check out this article about contacting Microsoft support regarding Microsoft accounts:
https://support.microsoft.com/accou...-account-bb65aa6a-9135-31df-0b36-d6318d6f4e0f

I'll remain attentive to any other inquiry you may have.

Regards,

Arturo.

My XBOX account it's fine.

But the linked account from EA was stolen.

Can you guys just delete this ea account from my profile, that i can create another one?

Thanks.

Hello, Thiago.

As I mentioned previously, it is not possible to unlink an EA account from your Microsoft account. This means that if you decide to contact Microsoft about this, they will inform you that you need to either keep contacting EA support or recover the compromised account.

So, if EA support is not capable of providing further assistance, I’m afraid to say there are no further options available in this particular case.

I tryed, but EA is a bsht.
They just don't help me and says that's nothing they can do...

How can Microsoft can't unlink the account? That's crazy too.

So, maybe i just can cry.