I think I lost my Minecraft account

Discus and support I think I lost my Minecraft account in XBoX Accessibility to solve the problem; When I try to log in to my minecraft account (bought in October of 2013) it says that my email or password are invalid. The same happens when I try to... Discussion in 'XBoX Accessibility' started by Fabio Duarte1, Apr 19, 2023.

  1. I think I lost my Minecraft account


    When I try to log in to my minecraft account (bought in October of 2013) it says that my email or password are invalid. The same happens when I try to log in to minecraft.net and the Mojang website. When I try to change the password I never get an email.

    I've contacted Mojang but they say that according to their system I have a Microsoft account. I don't remember ever having migrated my account and I can't log in to Microsoft with the email I used to use for Minecraft. My emails were hacked a while ago, so I don't if it has anything to do with that (I haven't played Minecraft in over a year, so I'm only noticing this now). I still have the original email from when I first bought the game. Is it possible to have my account back?

    :)
     
    Fabio Duarte1, Apr 19, 2023
    #1
  2. Wille M. Win User

    I think I lost my Minecraft account

    Hi, I hope you're doing great out there.

    I'm Wille, an Independent advisor and I am here to help you with your concern.

    I'm sorry you're having this issue, as I understand your concerns about the privacy of your account and how annoying not being able to access it can be. Situations in which our e-mail account with personal information, contacts, messages and even our documents are actually a little more delicate.

    Sad to say, when the hacker manages to change the account's security information, the account is hardly recoverable. That's why it's very important to keep your security information up to date and use different passwords on all platforms.

    I'm a user just like you, and there's not much to do, I believe you'll have to contact account support and see if there's any alternative with Microsoft's information security team.

    You can contact him by following the thread tips below:


    https://answers.microsoft.com/en-us...-account/efed183c-5c24-4bcc-b534-38dc1f5a07ba


    I'm rooting here for you to find an alternative.
    Hope this helps. Hugs!
  3. Bartosz Kowalski2 Win User

    Minecraft is gone v2 (it would't let me reply anymore to my question so im starting a new one)

    When i tried to log into my xbox account (for minecraft pc) it said it didnt exist when i tried to log into an account today it just created another account for me that dosen't own minecraft im starting to think i lost the game completly i have proof of buying it etc
  4. Terraxen Win User

    I lost my minecraft account :(

    So I resetted my computer because it wasn't working that well anymore and I was scared I would lose it. And I did and i want help to get my minecraft back I can give you proof I have the xbox account on my pc and I can send a screenshot I just want my minecraft
    account back please contact me through anything you can I just really need help with this
    Before I can help I need you to clarify which version of Minecraft you were using. Do you know if you were using the Java Edition or the Bedrock/Windows 10 Edition?

    The Java Edition you would have downloaded from https://www.minecraft.net/en-us but if you have the Bedrock Edition you would have downloaded it from the Microsoft Store on your
    PC.

    For the Java Edition you will need to contact support through https://help.minecraft.net/hc/en-us and for Windows 10/Bedrock Edition make sure you have logged into your Microsoft
    account on your PC first of all and try to download it. If that doesn't work you will need to contact support through the following link https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support

    Good luck!
  5. Mae Sev. Win User

    I lost my minecraft account

    Hello Krystian Wieczorek,



    We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a new discussion (microsoft.com), as we will not be monitoring this thread going forward.




    [​IMG]




    Thank you for understanding.



    Respectfully,



    Microsoft Moderator
  6. Mae Sev. Win User

    I lost my minecraft account

    Hello Krystian Wieczorek,

    We appreciate you for sharing this with us and welcome to the Xbox Forums.

    We understand that you lost access to your Minecraft account and the game itself. Let's work on this together to sort this out.

    Firstly, have you tried logging in to your Minecraft account using your new nickname? If not, please try logging in using that nickname and see if your game progress is still there.

    If you still can't access your Minecraft account, you can try resetting your password again. Here are the steps to reset your Microsoft account password:

    1. Go to the Microsoft account password reset page: https://account.live.com/password/reset

    2. Enter the email address or phone number associated with your Microsoft account.

    3. Enter the characters you see on the screen and click "Next".

    4. Choose how you want to receive your security code - either via email or phone number.

    5. Enter the security code you received and click "Next".

    6. Enter your new password and click "Next".

    7. Sign-in to your Microsoft account using your new password.

    If resetting your password doesn't work, you can contact Microsoft support directly for further assistance. They will be able to help us tracking the account where your Minecraft progress truly associated with. Please note as well that, you will undergo with verification process as part of the privacy and security of the account.

    When you contact Microsoft support, make sure to provide them with all the information you have about your Minecraft account, including your email address, previous nicknames, and transaction ID. This will help them verify your account and recover it for you.

    I hope this helps! Let me know if you have any other questions or concerns.

    Kind regards,



    Microsoft Community Moderator
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I think I lost my Minecraft account

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