I think I have been hacked and my account was deleted by the hacker please help!

Hello this is Virginia O.

I understand that you want to recover a hacked account.

I apologize for the inconvenienced. And no worries now because I'd be happy to assist you today.

To recover your account please visit this page to be guided with the process:

https://support.microsoft.com/en-us/account-bil...

In here you will be given the steps and instructions as well on how to regain access to your account.

Here is the direct link for the account recovery: https://account.live.com/acsr

Kindly write down the email address that was set up by the hacker to your account when you fill out the recovery form.

When you submit a recovery request online, please provide the nearest answer to all the asked questions.

And it is important to not leave any questions unanswered.

Please be guided with the steps and instructions on how to answer the account recovery form.

A friendly reminder, I do not have a direct access to your account and if incase that the steps won't work please reach Microsoft Support: https://support.xbox.com/en-US/contact-us for further assistance regarding the recovering your account.

Thank you for your cooperation. Have a great day!

i think someone hack my account it must of been when i was offline i think but it wasnt me i am agianst hackers modders etc

Hello, I am in the same situation like him and I would want some help, please.

<Your account email address must have been replaced. You cannot use your own email address to recover your account. You must know the current email address of your account which must be the hacker’s email address to start the account recovery process. Without it, we cannot start the recovery process because it's the primary key of our account.>

I got the hacker's email address and I tried the links added, but without success, getting the response that I have too little information.

The information that I can provide about my hacked account are: former username (email), former phone number and other personal data. I even got some photos that could prove the account is mine.

The hacker also deleted my account information.

Do you think I have any chance to recover my hacked account ?

Hello, ThiagoToncovitch.

Thanks for letting me know that was your EA account the one compromised and not your Microsoft account.

I take this opportunity to let you know that I'm not part of Microsoft, as I mentioned above, I'm another community user like you.

That being said, please note that it is not possible to unlink an EA account from your Microsoft account, the process always needs to be done in the EA linked accounts management site. So, as you’re not able to do this, and you are not able to recover your EA account in the usual ways, you may want to contact EA support to review the options you may have:

https://help.ea.com/en/contact-us/

Hello, ThiagoToncovitch. I’m Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

I'm sorry to hear your account was compromised.

IMPORTANT: Don't share personal information, including email addresses, gamertags, phone numbers, etc.
As community users like you, we are not able to enter or check information, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

That being said, you can try retrieving your account by following some recommendations provided in this related article from Microsoft:

https://support.microsoft.com/accou...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

If none of those methods work, I regret to inform you that this means the hacker managed to change all your account information. Therefore, it's not possible to recover it.

Furthermore, you may want to check out this article about contacting Microsoft support regarding Microsoft accounts:
https://support.microsoft.com/accou...-account-bb65aa6a-9135-31df-0b36-d6318d6f4e0f

I'll remain attentive to any other inquiry you may have.

Regards,

Arturo.