I stupidly set up a wrong account!

Carl Warrington · Sep 19, 2023 at 2:13 AM

My main account with Microsoft is an old unused account that was created incorrectly, my TRUE account is set up as a 'friend' of this one, but it's my true account with all my gaming achievements on it and the correct email address, the old account has an old unused email address, so my question is how do I delete the old wrong account without it affecting my proper true account that is down as a 'friend of the old account?, all my game data on Xbox One and Xbox series X is all under the 'friend' account

:)

Nkosana23

Hi. My name is Brilliant and I am happy to assist you today.

You can safely delete your account without it affecting your other account. Here is how: https://support.microsoft.com/accou...-account-c1b2d13f-4de6-6e1b-4a31-d9d668849979

If this has an effect on your other account, you can easily reopen your account within 60 days. Here is how: https://support.microsoft.com/accou...-account-52d7f36e-4c2f-489a-8584-de5fc7918362

I hope this helps resolve your issue.

XBF Leonzo G

Hello Kirbywiggle!

Thank you very much for bringing this issue to our attention. There is definitely a way to

change the primary alias associated with your Microsoft account. The link embedded will list all the steps on how to complete that action. Be sure to let us know the results!

Kirbywiggle

is there a way I can still have this acount?

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I apologize but that's not possible. You can change the primary alias but since you have an outlook domain you may need to think twice because according to Xbox support:

"When removing an email alias that’s connected to a Microsoft domain (such as @Outlook.com, @Live.com, or @Hotmail.com), that email is completely deleted from our systems and can’t be used to send or receive emails. It won’t be available for use again as an alias on another account. Microsoft doesn’t recycle email addresses, so it can’t be reclaimed at a future time."

Glu10Free

I signed up for it, got an extra Golden Key to replace the one I stupidly wasted, no problems here.

I stupidly set up a wrong account!