I still want to restore my purchased puzzles.

Discus and support I still want to restore my purchased puzzles. in XBoX Accessibility to solve the problem; The puzzles I purchased have disappeared. How do I get them back? e653ee73-9201-4c39-b8f8-b96d3825f0f2 Discussion in 'XBoX Accessibility' started by SUNNYJIM(2), Nov 23, 2020.

  1. SUNNYJIM(2)
    SUNNYJIM(2) Guest

    I still want to restore my purchased puzzles.


    The puzzles I purchased have disappeared. How do I get them back?

    :)
     
    SUNNYJIM(2), Nov 23, 2020
    #1
  2. Nani X2 Win User

    How can I access Jigsaw puzzle packs that have "disappeared?" All were purchased with GOLD bars.

    That would restore solitaire games, perhaps

    It did not bring back nor show my purchased jigsaw puzzle packs.
  3. WendyBrewer Win User

    Score went from +745,000 to -147,000 What gives

    My score went negative 3 days ago. it is sitting at -244,000 ish. I had a much higher positive score. It wont let me download any new puzzles. Is there an ETA on this problem?

    My score is still negative.... I want a new puzzle and I want to use my correct points please.
    This is the 5th day with my gold still deep in the negative when I had a high positive score before some calculation coding change went amiss. Please restore my old gold. I want a new puzzle and to use my correct points. Oh first world problems..... Thanks
    in advance.
  4. UnwilledIce5784 Win User

    MICROSOFT JIGSAW

    I uninstalled jigsaw, then re-installed. This solved my problem and all my points and puzzles were restored. Thank You
  5. WendyBrewer Win User

    Score went from +745,000 to -147,000 What gives

    My score went negative 3 days ago. it is sitting at -244,000 ish. I had a much higher positive score. It wont let me download any new puzzles. Is there an ETA on this problem?
    My score is still negative.... I want a new puzzle and I want to use my correct points please.
  6. ClutchYeti46557 Win User

    Jigsaw Collections missing

    I am having a similar issue. I purchased a new pack yesterday - tokens were subtracted from account but I did not receive the new puzzles. I also don't want to redo the old puzzles in order to get enough tokens for a new pack of puzzles.
Thema:

I still want to restore my purchased puzzles.

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