i still have not received my 50000 reward points

DemonicScream · Dec 7, 2016

i still have not received my 50000 reward points for purchasing the xbox one s at microsoftstore.com and i also did not get expedited shipping. everyone got the free game not just with the offer. please help. my screen name is thanks

:)

DeadlyViper · Dec 7, 2016

Xbox Rewards not posting!

Hello I bought an Xbox One S in December and I still have not received the reward for this purchase (50000 points) on my reward account yet.

Thanks for your help.

FMI Pok · Dec 7, 2016

Help reward for purchase xbox one S

Hello I bought an xbox one S on December 26 and I still have not received the reward for this purchase ie 50000 points on my reward account (mission)

Thank you for rectifying this error cordially

Smwutches · Dec 7, 2016

The credits should show as pending about 15 days after the console shipped.

If you used the promo code and still had to pay for expedited shipping, you would want to contact customer support for microsoftstore.com to see if there is anything they can do to refund the shipping cost.

XBLRewards8 · Nov 3, 2018

Hello DemonicScream,

We see that the Credits are currently pending in your account. They should be deposited and able to use as currency by the end of month deposit cycle.

XBLRewards8

Hello DemonicScream,

We see that the Credits are currently pending in your account. They should be deposited and able to use as currency by the end of month deposit cycle.

Smwutches

The credits should show as pending about 15 days after the console shipped.

If you used the promo code and still had to pay for expedited shipping, you would want to contact customer support for microsoftstore.com to see if there is anything they can do to refund the shipping cost.

XBLRewards8

Hello Maheengun136,

We see that you were selected for the Xbox 360 to Xbox One upgrade offer for Gold Members. If you purchased a console within the offer period described on the MyMissions page, you should expect the Credits to appear as pending within 15 days of your shipping
date. Keep in mind this offer is only for purchases made from MicrosoftStore.com.

XBLRewards8

Hello ConfusedGirl,

Only purchases made during the offer period were eligible for that offer. Since your purchase of Mafia 3 occurred before the offer started, it was not eligible for a punch.

Andros635

Points rewarded in the 15-30th of the month will be deposited on the 15th of the next month. So, your points should be deposited on December 15th! This information can be found in the FAQ section of the Rewards website.

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Hit Upvote if this Helps!

Actually to clarify the 50000 points were from the Xbox one S offer not the "my vip star rank". And I don't believe the "billing cycle" rule applys to the "my missions" rewards points.

i still have not received my 50000 reward points