I still have not got my promotional vbucks yet should i get worried

Hey there edmar,

Sorry to hear you are running into this problem. As stated in the promotion it could be up to 2 weeks to receive the Vbucks. How long ago was the purchase completed? Please let us know so that we can gather more information for you if needed.

Hello,

You can read the article officially published here about your incident:

As stated it could take up to 2 weeks until your V-Bucks could arrive, If this does not happen and you don't get a message from the message center please contact support

https://answers.microsoft.com/en-us/xbox/forum/all/missing-promotional-v-bucks-read-first/e8de4d74-49da-4338-a073-d9e66baa0817

I believe the promotion states that you should receive your V-Bucks within 2 weeks of purchasing the promotion. Unfortunately it's a case of being patient and waiting for them to arrive. Hopefully you'll get them sooner rather than later.

if i cancel the subscription will i still get the vbucks as istill bought it

So i got a 25$ giftcard so i went to the vbucks store and bought just 10$ worth of vbucks but i didnt get it but on my microsoft money i didnt have the 25$ i had 15$ but still didnt get vbucks and then it said something about the store being temporarily
disabled how do i get the 10$ worth of vbucks i didnt get back so that the 10 dollars i spent was for something instead of being a scam

Hello, just make sure that you are eligible for this promotion and that you are checking the account that made the purchase.

If after that you might want to contact customer support: http://support.xbox.com/en-US/contact-us