I still don't have any video on my Xbox One

Ryanz2012 · Nov 9, 2021

I have tried the reset with holding down the sync and the eject button and the power button, I have tried it with just the power button, I have tried the RT and Y trick on the reboot, I have tried to literally go in blind and just move the controller around to where I think settings is and clicking on a factory reset (meaning I watched someone on youtube do this and tried to recreate without actually seeing any video). I've put in a usb with the offline update as well. I can't get anything. It powers on, but still no video after all these things. Any one have any ideas? Just irritating that all of a sudden, it's unplayable after the update and no matter what I do, no video.

:)

MateusFontana

Rest assured, I know how frustrating this can be. I understand.

Ryanz2012

Thanks, sorry

I didn't mean to jump at you by any means

It's 8 years old, so no warranty luck

Ryanz2012

I have tried this many times-- I never get anything on the screen

MateusFontana

Technically it wasn't the update that did this, maybe during the update process the console may have shut down by itself, or the internet connection may have dropped, a number of things can lead to this. Unfortunately, I'm just a community member and player like you, I know this can be frustrating, but the only way to solve this problem is by performing the factory reset procedure or updating the console offline, I know this doesn't solve the problem it will be necessary lead to repair as said.

If your console is still under warranty, you can repair it at no additional cost. You can check these instructions at the link below.

https://support.xbox.com/en-us/help/hardware-ne...

Ryanz2012

Right- which is completely on Xbox... it was the update that broke it, now I can't get if fixed... And I have to pay someone to repair it due to an Xbox error?

I still don't have any video on my Xbox One