I started a voice chat and my (ios) app crashed (i have deleted and reinstalled it)

Restart your phone, and try that. Is there an error code that pops up?

Hi

do you get any error message or does it just crash

I have not tried logging in on to my account on someone else's iPhone yet, but here is a less than satisfactory update:

The issue persists as described after iOS 11 developer beta update, and continues to crash in the same manner after a factory reset and restore. The app continues to work fine, however, on an iPad updated to iOS 11.

Upon inspecting the size of the "Documents & Data" portion of the app it appears to grow with each login attempt and crash.

App Size: 166.5 MB

Documents & Data: 12 kb (immediately after deleting the app and reinstalling, but before launching)

After opening it, trying to sign in, and it crashes, it goes up to 889 kb.

A second attempt and crash shows that it has grown to 2.3 MB.

A third attempt and crash shows that it has grown to 7.1 MB.

Oddly, the information in Settings - General - iPhone Storage shows "Last Used: April 28, 2017" for the app even after launching it and playing a game without signing in.

I realize my test cases aren't conventional as I have gone through several beta iOS releases, but this issue began on the public release of iOS 10.3 and has persisted since then. I have the Analytics option to Share With App Developers turned on, so hopefully
the crash data is being sent to the appropriate parties and can help resolve this in a future release.

As frustrating as it is, I continue to play the 5 challenges on the iPad every day and hope I am able to do so using the iPhone again at some point in the future.

You might want to delete the app's cache and reinstall it if you are on Android, if you are on IOS try to uninstall and reinstall the app to see if it helps!

That is unfortunate. I have tried all the trouble shooting options. I’ve removed the device and reconnected as well as deleted the app and reinstalled it. I even factory reset my network settings on my phone. I guess I’ll just have to wait for an update to the IOS and or the Xbox app. Thanks for responding so quickly