I spent $50 on a game bundle I didn’t mean to purchase the item is there anyway possible I...

Well why are you marketing it like we should purchase it before it leaves? Legit I only spent the 70 sum dollars on the bundle because I thought I’d be able to play it on cloud gaming after I’ve purchased it. If that’s not going to be possible ima needa refund most definitely!!!

i didn’t know this i’ve never needed to pay for online multiplayer before as i only played f2p games and i thought if i bought the game i would be able to play it. a disclaimer that this is not the case would’ve been nice before i spent 50$

Hi, thanks for reply.

But looks like some IP-check is take place anyway.

The system gives you a possibility to start download but as soon as the progress reach 95% it stops.

I did it a several time with the same results.

It could be a specific game problem but I don't want to spent additional 50$ to prove it)

Roman

If I purchased something in a bundle but one of the items I already have how to return just that items????

Hi, Ayelet. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please check first if you have a completed transaction for the item on your order history at this link, https://account.microsoft.com/billing/orders.

If it says completed there, try doing the steps below to refresh the contents of your profile.

Select System > Settings > Account > Remove accounts.

Select the account that you want to remove, and then select Remove to confirm.

When you're finished, select Close. Power off the console for 1min. Power on the console then click Gamertag pic

Select >Add New>

Enter the email address for the Microsoft account that you want to add.