I should have my controller under a 1 year warranty but it says its expired

Okay. So why does it say “Microsoft Limited Warranty 1 years” under it when I check my controller under registered devices, which is listed separately by the way? And why doesn’t the expiration say it expired 30/90 days after the purchase?

Is it just because it’s automated and it’s essentially wrong information?

The warranty is 1 year for the controllers. Seeing as you bought it in 2017 the warranty has expired and you will need to pay for it to be fixed.

tried different controller, works perfectly.

My xbox was bought in argos in November 2018, so it should be still under 1 year warranty. Do I need to send in my console as well ?

thx

Thought it should be 1 year. Sounds like the second controller is a return that has already started its warranty.

I got my 360 slim 250gb console late 2010 and it's still working fine. It didn't die on me when the 12M warranty expired. The same applies for my Sony KDL40EX720 LED Full HDTV I got in 2011, and for my Sony CX190 camcorder I got late 2012. Every Day 1 Xbox
1 buyer knows their 12 month warranty will expire latish next month. But it's not doomsday. Rather, it will be Xbox 1's 1st BD.

Manufacturers companies and governments have expectations on the minimum requirement for how long hardware should last and that the quality needs to be good. 12 months sounds reasonable. My Samsung S5 comes with 2 years warranty from Samsung and Spark NZ
my Telco company, but the phone was $250 more than what I paid for my Xbox 1 console at launch day. I think under Australian and NZ law, if you buy a new console it is expected to last at least 12 months and that would include the controller too, for both
Xbox 360 and Xbox 1. When my 360 slim console was half way through it's 12M warranty, I contacted the authorized retailer where I got my console was from, this was in 2011 and asked if the warranty included the mic and controller. They said well M offers a
90 day warranty on those, but under the consumer guarantee act, since it came with the console, we can exchange the controller or headset if it were faulty, within the 12M warranty period, for free.