I sent my Elite Series 2 controller in for Repair with Warranty but the MS Website hasn't...

Discus and support I sent my Elite Series 2 controller in for Repair with Warranty but the MS Website hasn't... in XBoX on Consoles to solve the problem; Its 2023 and only post I can find related to this subject area closed thread from 2020. It was the only controller i Had since the i bought after the... Discussion in 'XBoX on Consoles' started by JakobNolette, May 22, 2023.

  1. JakobNolette
    JakobNolette Guest

    I sent my Elite Series 2 controller in for Repair with Warranty but the MS Website hasn't...


    Its 2023 and only post I can find related to this subject area closed thread from 2020. It was the only controller i Had since the i bought after the old 2 Regular controllers I had got Serve Stick drift.

    :)
     
    JakobNolette, May 22, 2023
    #1
  2. Ronnieee Win User

    I sent my Elite Series 2 controller in for Repair with Warranty but the MS Website hasn't updated if they Received it yet.

    Hi there! This is Ronnie, an independent advisor.

    Nice to meet you and I hope you are having a great day!

    I understand you need help about your controller that was sent for service.

    Just a heads up that there are usually delays on updating the website for your order but the turn around time for controllers being serviced is actually about within 14-21 business days for you to get it back. How long has it been since you sent the controller out?

    If you have a tracking number for that, have you also checked where the item is already? Thanks!
  3. SpiralOut46and2 Win User

    My series 2 elite controller analog sticks are swaying upward

    Is your controller still under warranty? If so, yes I would get it sent in as soon as possible for repair. Unfortunately, there has been many problems with the Elite Series 2 controller such as this. Best of luck.
  4. A .4 Win User

    Hello my elite 2 had warranty tell 2025 after repairing it i checked the warranty but the warranty expired

    Its elite 2 controller i sent it to Microsoft repair center under warranty its had warranty tell 2025 after it got repaired the warranty just expired how does that happen
  5. ngocphi Win User

    Xbox Controller Repair

    I sent my Xbox elite 2 controller for warranty repair and UPS shows it has been sent. but on the microsoft website when i check it says it has not been recieved. There is also 0 way of contacting microsoft. Could there just be a delay on updating
    the repair info?
    You gotta remember the current world situation

    There is probably a 24-48 hour quarentine period

    And it wont mark on the website until the technician has it on his workbench
  6. soulflyr Win User

    Who to contact, I received a defective XBOX Elite 2 replacement

Thema:

I sent my Elite Series 2 controller in for Repair with Warranty but the MS Website hasn't...

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