i sent in a item on warranty and it says it was delivered to me today however i can’t track...

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community and Merry Christmas.

Hello WarCrimes2846, I am sorry that this is happening with your device, however this forum is for public viewing and unfortunately as independent consultants we do not have access to some data or your account, we cannot specify the real reason or accurately verify this issue of your controller.

To effectively clarify this issue, it is necessary to contact Microsoft support directly via chat so that they can help you.

Go to: https://support.xbox.com/en-US/contact-us/

See the bottom left part of the page and make sure that the page has the correct region that you are in (ex: United States - English for USA)

If not, click on it then select the correct region that you are in.

Check and confirm that you are within the available time of support under Contact times.

Click Contact us

Select the drop-down menu options that will match your concern.

On the page, see the provided support articles that may help you with your concern. Click See contact options if further assistance is needed.

On the next page, select either Chat online or Request a call option then follow or enter the needed details.

Its normal though. I just got back my Elite s2 as well. In your order status where it says item received, theres a note that says your item may not show as received. I never saw that box filled until they sent me an email that it was on the way. If your
tracking number says it was delivered, then it was because they have to sign for it. Anyway, call 1-877-696-7786 if you stil need a piece of mind.

Yes mate, mine was sent on the 24th Oct and I think it turned up about Sat 1st. It was delivered by my normal postie in a Jiffy bag no tracking etc sent to me either.

I have the extended warranty thingy so don't know whether that made any difference to the process.

I did that with best buy and they didn't honor the warranty because they told me that they were on back order. I called Microsoft and they told me they definitely were not on back order. I spent 40$ more for the warranty yet they couldn't honor it. I couldn't
believe it. I sent mine in about a week ago to McAllen TX Microsoft repair center after calling and setting up a repair order. my tracking from ups sais delivered 2 days ago, but on the xbox support site it sais it hasn't been delivered yet. It has me a little
bit concerned but I'm just hoping it's a website updating issue.

Hi! Yeah the UPS tracking says delivered about 7-8 hours ago, should Microsoft have sent me an email by now?