I screwed up my minecraft over a cape and need help. please.

PhoebusAshes · Nov 6, 2021

I will try to explain my situation the best i can.

I recently updated Minecraft and immediately started getting pestered by it to migrate my account. This has been a fact that I had known about and accepted for a while. The one thing I didn't notice was that anybody who migrated got a cool cape.

Naturally I took the bait.

Now, I mainly use Linux. Arch Linux to be precise, and its on basically every device my family owns. I'm no expert but dad helped me learn the ropes.

Back on topic: I launched Minecraft and the first thing I see is that Multiplayer and Realms are greyed out, and the message "Multiplayer Disabled. Please check your Microsoft account settings" appears.
Seems simple enough a fix. Clicked "Manage account", waited for it to load. Instead of opening a login screen though, it took me to this specific support page:

https://support.xbox.com/en-NZ/help/family-online-safety/online-safety/manage-app-privacy-settings-xbox-one

and that's where it all went downhill.
No matter what method I try to use, it takes me back to this support page, I assume that, quite reasonably, it does this because of Linux, but it keeps taking me to that support page.

'My Microsoft account -> Your info -> Xbox profile'? Support page.

'xbox.com -> Sign In'? a flicker of hope as it tries to open the page, but alas, Support Page

Downloading the app gave no consolidation either. does not allow you to change settings.

I can't exactly migrate back or make a new non-Microsoft account, either. teh official website only gives the option of signing up with MS.

Anyway, please help a poor, innocent Linux user get their Minecraft back. please...

:)

wi7bit

Hi PhoebusAshes

Because the privacy page doesn't load, this is an indicator that your Microsoft account is part of a Microsoft Family account, and an adult (or organiser) will need to change these settings for you.

Can you confirm this?

How to Manage Parental Consent, Family Settings and Realms Access for a Child Account – Home (minecraft.net)

andersonpassos

Thank you for contacting us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good morning

You don't have access because your account doesn't allow you to change it yourself. Just have an adult account and register your account as a family member in this account, the "parent" account will be able to change the privacy settings.

PhoebusAshes

Update.
I want. to scream.

a whole day i have agonized over this, perhaps two.

and apparently ALL i needed to do was fake my age.

no offence but i'm sticking to Linux. At least it doesn't send me on a goose chase, for there is no goose.

only a penguin, a forum and a wiki, from wherein I pull fragments of code to piece together the jigsaw puzzle that is me trying to work my computer.

Belle_696

Hello VLADIKLOVE,

Let me help you with your concern today. Please note that this is a public forum and I'm a mere user like you, I apologize for a delay in response.

Sorry to hear you're having trouble with your Experience cape. If your cape is already activated on your Bedrock, then it should already be on your Java Edition too. It is possible that there is just a delay on the cape appearing on your Java Edition.

Can you please try to logout your Microsoft account from your Minecraft Launcher, go to Settings > Accounts > click on the "..." then please select remove. Then please sign in your Microsoft account again to help resync your account, go to your Java Edition skins, edit it and please see if your Experience cape is still not there.

Please also try to check your Experience cape on the web, sign in here and edit your skin then please check if your cape is not there. https://www.minecraft.net/msaprofile/mygames/ed...

If the cape is still not appearing in Java, then may need to reach out to Minecraft support so they can take a look into your account and check why the Experience cape is not showing up in Java Edition. Please note only Minecraft support have access to anything in-game related for Minecraft such as capes. https://help.minecraft.net/hc/request/new?ticke...

I hope this helps you, I will be awaiting your response.

Regards,

Belle

Belle_696

Hello Mohanad,

Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

I'm sorry to hear you're having issue with your cape. How lang has it been since you redeemed your Home cape? Can you please try to check if your cape is listed in your order history? https://account.microsoft.com/billing/orders

If the cape is listed, please open Minecraft Bedrock and try to sign out your Microsoft account then sign back in. Then go to Dressing Room > Capes. After activating the cape in Bedrock, please try to restart your Minecraft Launcher and see if it will show in your Java Edition capes.

If the cape will not show up in both Bedrock Edition and Java Edition after some time, you may need to reach out to Minecraft support so they can help you with your cape and check it. https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=360001225811

For your reference https://help.minecraft.net/hc/en-us/articles/31...

I hope this helps, I will be awaiting your response.

Regards,
Belle

I screwed up my minecraft over a cape and need help. please.