I restarted my Xbox and accidentally turned it off and don’t now my screen is all black and...

All I see right now is my Xbox one Consol Xbox symbol lighting up and turning off as it would regularly doing a restart. But my screen is completely black and hast even started up

Hello sarah wright2,

Thank you for sharing this with us and welcome to Xbox Forums.

Based on the information you provided, it appears that you're experiencing issues with your Xbox. Let's try a few troubleshooting steps to see if we can resolve the issue.



First, let's try a hard reset of your Xbox. To do this, please follow these steps:

• Press and hold the power button on the front of the Xbox for 10 seconds.
  
• Wait for the Xbox to turn off completely.
  
• Unplug the power cable from the back of the Xbox and wait for 10 seconds.
  
• Plug the power cable back in and turn on the Xbox.
  

If the hard reset doesn't work, let's try resetting the display settings on your Xbox. To do this, please follow these steps:

• Press and hold the power button on the front of the Xbox for 10 seconds to turn it off.
  
• Press and hold the power button and the eject button on the front of the Xbox at the same time until you hear a second beep.
  
• Release the buttons and wait for the Xbox to restart.
  

If the above steps don't work, it's possible that there may be an issue with your HDMI cable or your TV. Please try using a different HDMI cable or connecting your Xbox to a different TV to see if the issue persists.

If any case the concern still exists, try to do force shut down.

• Press and hold the power button until you hear two beeps.
  
• Then, let go of the power button and wait for 20 minutes while the Xbox console cools down.
  

It would be a great help for you checking on this link for more details: Troubleshooting a blank TV screen or monitor while your Xbox is on



If none of the above steps work, please let me know.



I hope this helps.

Kind regards,



Microsoft Community

Hello sarah wright2,

We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a new discussion (microsoft.com), as we will not be monitoring this thread going forward.





.





Thank you for understanding.



Respectfully,



Microsoft Community Moderator

In the same boat as the above poster. Tried all methods as latest update black screened my Xbox one (original). What is going to be done or what to do in this event? Says I need to sign in from guide but screen stays black after Xbox start up screen. Only can pull up turn off restart options.

The xbox screen will pop up and go to black. If I hold the button on the controller, I get the option screen for turn off controller, turn off console, restart