I remember my gamer tag but not the account email or password how do i get logged in

Discus and support I remember my gamer tag but not the account email or password how do i get logged in in XBoX Accessibility to solve the problem; So basically i want to unlink my account to bungie.net so i can use cross save, however i need to sign into my xbox account which i dont remember the... Discussion in 'XBoX Accessibility' started by K-Twaaa, Nov 24, 2022.

  1. K-Twaaa
    K-Twaaa Guest

    I remember my gamer tag but not the account email or password how do i get logged in


    So basically i want to unlink my account to bungie.net so i can use cross save, however i need to sign into my xbox account which i dont remember the email to, i can probably work out the password. Is there a way to do this, also xbox virtual support sucks and is useless as it is just an automated bot.

    :)
     
    K-Twaaa, Nov 24, 2022
    #1
  2. JosefLBohorquez Win User

    I remember my gamer tag but not the account email or password how do i get logged in

    Hi, even if Microsoft could access to the account, they are not going to be able to unlink third party account from a Microsoft Account

    This always needs to be done from the specific account service that you want to unlink
    In your case Bungie

    You can try your luck with them, just to see if they can help
  3. JosefLBohorquez Win User

    I remember my gamer tag but not the account email or password how do i get logged in

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this K-TWAAA

    As you don't remember your account email, I can advise you fill the account recovery form, in that way you're going to submit a ticket with Microsoft account recovery team
    https://account.live.com/acsr

    You can try all the emails you remember or if you had a phone number attached to the account, you can use that too.

    Sadly, an account cannot be recovered with the gamertag alone.

    Also, you could try alternative methods to recover your account here:
    https://support.microsoft.com/en-us/account-bil...

    Please note that no one here including regular Microsoft Support is capable to send password reset links for security policies
  4. K-Twaaa Win User

    I remember my gamer tag but not the account email or password how do i get logged in

    Thanks for the reply.

    I've filled out the recovery form twice with all the details i had with the exception of post code which i never put in and credit card as i never used one, i always used pre paid cards you could buy from shops.

    Their "recovery team" is automated so that means its a bot and not an actual human interaction. I have tried all the email addresses i knew and the one i set up using the account no longer exists according to microsoft so i am now stumped. honestly i would be happy if an admin could just disconnect the link between my gamertag and bungie.net, thats all i actually need done so i can play cross save.

    Thank you for reaching out it is good to know there are those in the microsoft community that is aiming to help other people, even if microsoft won't support their users.
  5. K-Twaaa Win User

    I remember my gamer tag but not the account email or password how do i get logged in

    Yeah so i've already been to bungie as that was my presumption as well but according to them it is done by the account you wish to connect to in this case Xbox.

    To unlink the account you are required to sign in to your xbox and this is the problem that i'm facing.
  6. JosefLBohorquez Win User

    I remember my gamer tag but not the account email or password how do i get logged in

    If they're not able to help you with the unlinking process in this case the best option is keep trying with the recovery form or create a new account according to the options given on this article:

    https://support.microsoft.com/en-us/account-bil...

    Sorry for not be much helpful, for this specific concern the help is very limited
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I remember my gamer tag but not the account email or password how do i get logged in

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