I refunded a game but it did not give my money back, what do I do?

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Once the refund has been approved and already stated as "refunded" on your order history (https://account.microsoft.com/billing/orders), it will now depend on your bank on when they will credit back the money but it usually takes 5-7 business days.

i requested a refund for cyber punk 3 days ago and it was denied. now Microsoft decided to give full refunds for the game like ps4 did. when i try to get my money back it says refund was denied, how do i fix this problem..?!?

Hey Ashley!

Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

To answer your inquiry, if your refund request was denied from the refund webform, you can still dispute the decision by replying to their email and help them understand that your refund should be granted.

You've got nothing to worry I had a similar issue before and had my refund approved after I disputed it to the refund webform.

If you have recently submitted your refund request via the refund webform, your refund will be accommodated within 72 hours.

Thank you for your time. I hope you have a great day!

It also depends on payment method

PayPal can take over a month

If credit or debit it depends on your bank aftrr 5-7 days

The refund can take around 5 - 10 working days to come through, it doesn't always happen straight away.