I refunded a game and got approved but haven’t gotten the money

Davian Aguilar · Mar 19, 2023

I made a refunded for a game and it got approved but they money haven’t gotten into my account yet and it said it’s already been refunded

:)

Mc829591

The refund was approved but I still haven’t gotten my money

Rostom L

Hi Davian!

Please confirm on your order history https://account.microsoft.com/billing/orders/ the status of your order. If it says refunded, rest assured that you're going to get it back. Generally, it could take 3 to 5 business days but it could take longer than that depending on your bank's policy. Might as well check it with your bank.

ngocphi

So you wait your 5-7 business days and depending on your bank however long for them to proccess ir

Some will take next billing cycle or it came and you missed it

PayPal or prepaid cards can take longer only thing that's instant is ms account balance

Brian Lockhart1

I refunded madden 23 on 12/20/22 it said it’s approved but haven’t gotten my money back it also says for black ops 2 it’s approved

Lady Nataleigh

If you've requested a refund for a game, it'll take around 72 hours to get your money (You should've gotten a confirmation email about this when it was approved).

I refunded a game and got approved but haven’t gotten the money