I redeemed the Twitch Cape code on the microsoft redeem website but it's not showing up in...

Discus and support I redeemed the Twitch Cape code on the microsoft redeem website but it's not showing up in... in XBoX on Windows to solve the problem; I redeemed it before and then I checked the capes section. Not coming up. When I used another code, it said I already had the item, but I don't. I only... Discussion in 'XBoX on Windows' started by MystixREAL, May 21, 2024.

  1. MystixREAL
    MystixREAL Guest

    I redeemed the Twitch Cape code on the microsoft redeem website but it's not showing up in...


    I redeemed it before and then I checked the capes section. Not coming up. When I used another code, it said I already had the item, but I don't. I only have the free one from the website.

    :)
     
    MystixREAL, May 21, 2024
    #1
  2. - AJ - Win User

    Why haven't I gotten my Minecraft tiktok cape yet?

    Hi, Mattias! Thank you for reaching out.
    I'm AJ, an Independent Advisor for the Xbox Community.
    I'm sorry you are experiencing issues with the TikTok cape.

    Just like the "Redeem TikTok 15 days of Minecraft" section, using the "Redeem your Java & bedrock edition on PC" section of the Minecraft Redeem website would have taken you to the Microsoft Redeem website, which is still the correct way to redeem the 15th-anniversary codes.

    The Twitch and TikTok 15th anniversary capes are currently only available in Minecraft Bedrock Edition, with them coming to Java Edition by July 8.

    If your code was successfully redeemed and the cape has not shown up in Minecraft Bedrock Edition, I'd suggest:

    • Restarting the game and your device.

    • Making sure the Microsoft Account you used to redeem the code is the same one you are using to play Minecraft. The redemption of this cape should be showing on your Microsoft Account's order history at: https://account.microsoft.com/billing/orders

    If that doesn't work, it would be best to contact the game's dedicated support team for further assistance.

    Minecraft Support can be reached at: https://help.minecraft.net/hc/requests/new

    'Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.'

    Best regards.
  3. MystixREAL Win User

    I redeemed the Twitch Cape code on the microsoft redeem website but it's not showing up in my java edition.

    Thank you for your help, I will try this out!
  4. MystixREAL Win User

    I redeemed the Twitch Cape code on the microsoft redeem website but it's not showing up in my java edition.

    Yes, I guess it's not related to Microsoft but do you have any information about it?
  5. - AJ - Win User

    I redeemed the Twitch Cape code on the microsoft redeem website but it's not showing up in my java edition.

    Hi, MystixREAL! Thank you for your reply.

    I'm afraid I don't have any official information I can share regarding this specific problem, as the announcements for these capes or Minecraft's 15th-anniversary celebration do not mention the capes being unavailable in some countries.

    I experienced something similar when trying to claim the TikTok cape and I found that it would only let me complete the assigned task and claim the reward if the creator I watched was located in the same country as I am. Maybe this would work for you too.

    Should you continue to experience issues claiming the TikTok cape, I'd suggest reaching out to Minecraft's dedicated support team for further assistance and clarification on the specifics of this item.

    Minecraft Support can be reached at: https://help.minecraft.net/hc/requests/new

    'Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.'

    Best regards.
  6. - AJ - Win User

    I redeemed the Twitch Cape code on the microsoft redeem website but it's not showing up in my java edition.

    Hi, MystixREAL! Thank you for your reply.

    Please feel free to reach out if you have any further questions, I'd be happy to help.
    Best regards.
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I redeemed the Twitch Cape code on the microsoft redeem website but it's not showing up in...

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