I redeemed my a minecraft movie McDonald's code & I didn't get my item

Hello Kobi,

I'm an Independent Advisor. Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

I'm sorry to hear you're having issue with your Minecraft McDonald's skins. Can you please confirm which skin did you redeem? Please try to check if your skin is listed in this link https://account.microsoft.com/billing/orders

If it is listed in there, please try to sign out your Microsoft account from Minecraft then sign back in. Then go to Marketplace > My Library / My Content > Skins.

If you redeemed Fry Helmet, please go to Dressing Room > Character Creator > Style > Headwear.

For your reference https://help.minecraft.net/hc/en-us/articles/44...

I will be awaiting your response.

Regards,

Belle

Hi, I have bought a mcdonalds 2,500 point minecraft deal that gets me a whole bunch of skins. I have redeemed the code on Minecraft.net/mcdonalds but it hasn't shown up in my account?

Just wondering if there is any specific way to get skins?

I also accidentally bought it twice & have redeemed both codes but still nothing in my account.

Unless maybe I'm looking in the wrong place for the items in minecraft bedrock?

Here is a list of the items:

Birdie Wings

Soda Potion

Burger Crystal

Small Burger Bud

Medium Burger Bud

Burger Cluster

Grimace Shake

Big Mac

McNuggets

French Fries

Nether Flame Sauce

Golden Box

Fry Pack

Spatula

McDonald's Crew Hat

McDonald's Crew Apron

Ronald McDonald Painting

Grimace Painting

Birdie Painting

Hamburglar Painting

Big Mac Cube

Hamburglar Golem

Zombie Hamburglar

Birdie Chicken

Grimace Egg

Thanks

Hello, this is Ahmed!

I'm sorry to hear you're having trouble with your redeemed code and not receiving the rewards, if you have redeemed your code through Microsoft website, you can always check the status from your Microsoft account and move to Order History.

For any further assistance, it is recommended to seek support from the following link.

Hi, my name is , I'm a member of the Xbox community like you.

I'm sorry for the issue you're having, unfortunately it's not possible to use the same code to redeem or transfer content between accounts.

I appreciate your patience, if you have more questions feel free to ask.

https://beta.support.xbox.com/contact-us they should help there be able to see on your account that you redeemed it and see whats gone on

https://beta.support.xbox.com/contact-us they should help there be able to see on your account that you redeemed it and see whats gone on

Hey there Master67568,

as the purchaser you would also need to think about if it was a in game-purchase or if you bought it from the Microsoft store. Otherwise chucky23456789 would
be totally correct.

hope this helps, Otherwise feel free to contact us at anytime.