I redeemed money but its not in my account

Discus and support I redeemed money but its not in my account in XBoX Games and Apps to solve the problem; I redeemed 250 euro from xbox website and when i log in my account from my xbox i dont have anything ! When i go to my microsoft email and... Discussion in 'XBoX Games and Apps' started by Did U Get Sad, Aug 1, 2014.

  1. Did U Get Sad
    Did U Get Sad Guest

    I redeemed money but its not in my account


    I redeemed 250 euro from xbox website and when i log in my account from my xbox i dont have anything ! When i go to my microsoft email and billing>transactions at top right it says GB-Personal account 0,07 , and there is another account FI(Finland)-Personal
    account 250 euro . What i need to do to get the money in my xbox account , to transfer from one personal account to another or something , i dont know what to do ! Probably the GB - Personal account is the account on my xbox but that FI(Finland)-Personal account
    has the money in it which i have no idea how it was created . What i need to do ?

    :)
     
    Did U Get Sad, Aug 1, 2014
    #1
  2. Y YOU NO BAN
    Y YOU NO BAN Guest
    Cant purchase anything

    My microsoft points I redeemed turned into money on my account but at the market place but I cannot use my accounts money
     
    Y YOU NO BAN, Aug 1, 2014
    #2
  3. TempChimera7581
    TempChimera7581 Guest
    Gift Card Xbox 360

    I redeemed my xbox gift card, but the balance did not fall on my account. Now I've lost 30 reais of my money. I have to know why it's not in my account, and want got my code back from the gift card.
     
    TempChimera7581, Aug 1, 2014
    #3
  4. onyxishere
    onyxishere Guest

    I redeemed money but its not in my account

    Sorry but it sounds like you got a Finland currency code. You will only be able to use that with a Finland account.
     
    onyxishere, Aug 1, 2014
    #4
  5. onyxishere Win User

    I redeemed money but its not in my account

    Sorry but it sounds like you got a Finland currency code. You will only be able to use that with a Finland account.
  6. vD Joey Win User

    I AM NOT BETA WHY ARE MY POINTS CONVERTING TO CASH I CANNOT USE???? HELP HELP

    I have just redeemed 800 Ms points and its converted it to cash thats in my 'microsoft account' but when I try to purchase a picture pack it says ''your credit card info couldnt be retrieved. Buy this item with money in your Microsoft Account or try again
    later'' I dont have a credit card and I have money in my Microsoft account so whats the problem?! PLEASE HELP
  7. Samar Rabi Das Win User

    minecraft redeem code

    hello. i just bought a minecraft java edition code i tried to redeem it but the redeem button in my profile is mising like literally its not there please help i dont want my money wasted like that
    minecr
  8. Alvaro Guerrero1 Win User

    Cant access the money I redeemed on my account

    I have the same problem but I live in Dominican Republic.
  9. ChrisPR7 Win User

    Cant access the money I redeemed on my account

    I just spent an hour and a half with customer support on the phone and they couldn’t solve the issue. After asking them to confirm that I had no way to use my balance and that I lost the money, they paused for a long time and then said “we’re not recommending this, but use a VPN to access the store from another country.” I don’t even know if that breaks the End User Agreement or if it’s legal.

    This is so frustrating.
Thema:

I redeemed money but its not in my account

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