I redeemed an Xbox One Apex Coins code on my computer via microsoft.com, but I can't get...

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

First, make sure that it's redeemed under the correct account. To do so, kindly check if the transaction is visible as "redeemed".

To view your purchases, press the Xbox button to open the guide.

Go to Profile & system > Settings > Account > Payment & billing.

Select Order history to view your purchases.

Once confirmed, for cases like this what we initially need to do is to quit the game and perform power cycle in that way once you launch the game your in-game data will just re-sync.

Kindly quit the game and follow the steps below before you re-launch the game.

​​​

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

You can also check this link for your reference: https://support.xbox.com/en-US/help/games-apps/...

The terms of the deal state that the codes for the Apex Coins will be sent out by June 30th.

"To redeem, a digital code for 1,000 Apex Legends coins will be sent to your Xbox Message Centre on your Xbox One console by 6/30/2019."

How to redeem Apex Legends coins?

1. Sign in to your EA account in your browser(Login to Origin).
   
2. Go to the "Redeem Product Code" page.
   
3. Enter the Apex Legends Coins code in which you purchase from SEAGM by clicking on "My Card".
   
4. The balance has now been added to your Apex Legends account.
   

To redeem, a digital code for 1000 Apex Legends coins will be sent to your Xbox Message Centre on your Xbox One console by 30/06/2019.

Hi WarrantClover77,

Thanks for your post. The 1000 Apex Coin Promotion will be fulfilled, as stated in the description of the promotion you should receive a digital code via Xbox Message Center by 6/30/2019.

"Bonus Apex Legends coins only available for a limited time from 4/11/2019 9:00 PM PDT through 5/12/2019 11:59 PDT. To redeem, a digital code for 1000 Apex Legends coins will be sent to your Xbox Message Center on your Xbox One console by 6/30/2019."

Here's a link to the store for more information:
Xbox Live Gold - Microsoft Store.

I hope this information helps.