I redeemed an Xbox Game pass ultimate code and I do not have game pass after claiming it

Hello, this is a quote from the discord website about claiming the discord nitro.

"

Note: Only Xbox Game Pass Ultimate subscribers receive a Nitro subscription. At this point in time, there isn't a way for PC only Xbox Game Pass Ultimate subscribers to claim the Nitro gift.

"

This is from the Spotify website, about claiming it.

"Your code for 6 months of Spotify Premium will be sent via email and the Xbox console message center following your purchase of Xbox Game Pass Ultimate or Xbox Game Pass for PC (Beta). The code must be redeemed at the Spotify website provided in the message
or email."

I hope this helps,

Maybe you bought a code for 3 month of Xbox Game Pass non Game Pass Ultimate.

If is this the case, because you have an active Ultimate subscription and you are triyng to redeem an Xbox Game Pass subscription, there is a conversione due to the different cost between this two plans.

You can find additional info here: https://www.xbox.com/en-US/xbox-game-pass?xr=shellnav#faq

In particular, search for "After I join Xbox Game Pass Ultimate, can I still redeem Xbox Live Gold and Xbox Game Pass codes?" FAQ

As a caveat to what my fellow Ambassador
Fl0ydPinkert0n has said, according to
GamePass FAQ under the question - After I join Xbox Game Pass Ultimate, can I still redeem Xbox Live Gold and Xbox Game Pass codes?:

After you join the Xbox Game Pass Ultimate plan, you can continue to redeem Xbox Live Gold and Xbox Game Pass codes. These codes will automatically convert to Xbox Game Pass Ultimate at a ratio based on the ERP (Estimated Retail Price) of those codes. Though
this ratio isn't a one for one.

It is the same account.

Xbox game pass has finally admitted I'm an Ultimate member. However, the perks claims the code has "already been redeemed." I have no Ori cosmetics either on PC or on Xbox.

If you are already a Game Pass Ultimate subscriber, then any Gold codes you redeem will be converted to Game Pass Ultimate. If you are not an Xbox Game Pass Ultimate Subscriber, then no, the Gold codes should not convert to Game Pass Ultimate.