i redeemed a xbox gift card on the microsoft web page but the balance doesnt reflect on the...

Discus and support i redeemed a xbox gift card on the microsoft web page but the balance doesnt reflect on the... in XBoX Games and Apps to solve the problem; i redeemed a xbox gift card on the microsoft web page but the balance doesnt reflect on the xbox microsoft store 3c02911e-53f6-4d0f-b2a5-0a8d63d03484 Discussion in 'XBoX Games and Apps' started by Iscrl3195, Aug 10, 2022.

  1. Iscrl3195
    Iscrl3195 Guest

    i redeemed a xbox gift card on the microsoft web page but the balance doesnt reflect on the...


    i redeemed a xbox gift card on the microsoft web page but the balance doesnt reflect on the xbox microsoft store

    :)
     
    Iscrl3195, Aug 10, 2022
    #1
  2. JosefLBohorquez Win User

    i redeemed a xbox gift card on the microsoft web page but the balance doesnt reflect on the xbox microsoft store

    That's strange, let's try waiting 48 hours after you redeemed the gift card. To see if the the Xbox store ends up recognizing your balance

    But just to double check everything from your side, try "purchasing" a random item in the Microsoft store (one with 35 or less in value)
  3. Iscrl3195 Win User

    i redeemed a xbox gift card on the microsoft web page but the balance doesnt reflect on the xbox microsoft store

    i entered the link and logged in but when i press purchase it tells me to add a way to pay and my microsoft account balance doesnt appear as an option
    it tells me i have the balance here but not the store
    [​IMG]
  4. Iscrl3195 Win User

    i redeemed a xbox gift card on the microsoft web page but the balance doesnt reflect on the xbox microsoft store

    I already double checked the currency( both the console and card were bought in the us) and i am tryng to purchase the forza horizon 5 premium addons bundle
  5. Iscrl3195 Win User

    i redeemed a xbox gift card on the microsoft web page but the balance doesnt reflect on the xbox microsoft store

    I added the card and the option didnt appear and i checked my billing adress and i put the gift card in yesterday
  6. JosefLBohorquez Win User

    i redeemed a xbox gift card on the microsoft web page but the balance doesnt reflect on the xbox microsoft store

    Please try adding temporarily a card to see if balance option appears. (And depending on the state, you need to pay taxes and that could be a reason of why the balance doesn't appear)

    <If the balance doesn't appear after that, cancel the process)

    If that's not the case. Your preferred billing address, and profile region is set to US. Right?

    https://account.microsoft.com/profile

    https://account.microsoft.com/billing/addresses

    By the way, when did you added the gift card? Recently? (Couple hours ago, etc)
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