I redeemed a us gift card but I want to transfer it to Canadian Dollars.

DGxBUCKETS · Apr 16, 2018

I won a give away for 10 us dollars. I redeemed it and i wanted to make a purchase but it wasnt enough. Is there any way i can convert that money into Canadian dollars so i can pay off the rest with a credit card

:)

Daft Badger · Apr 16, 2018

Hello my name is Jason,I run a youtube channel and i wanna change my Gamertag but when i try to reedem a money code it can, This stated in january 2014 or December 29th 2013

That's a region error:

Error 80122734 occurs when you try to redeem an Xbox gift card on Xbox 360
Problem

You see the following error code when you try to redeem an Xbox gift card:

Error 80122734

This means that the currency that the gift card is in doesn’t match the currency used by your Microsoft account. For example, you have a gift card in Canadian dollars. That card can’t be redeemed on a US Microsoft account, which uses US dollars.

Solution

To resolve this problem, you can try to return or exchange the Xbox gift card at the retailer from whom you purchased it. Then, make sure that you obtain a card in the correct currency for your Microsoft account.

ClammyCandle738 · Apr 16, 2018

Gift card code issue

My son redeemed by mistake 2 gift cards in the wrong Microsoft account. I have the cards, is there anyway we can transfer. Its $50 dollars and he is heart broken. Please, please help

Thank you

Smwutches · Apr 16, 2018

You would have to try contacting support and speak to billing, but generally no. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

Smwutches

You would have to try contacting support and speak to billing, but generally no. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

Daft Badger

That's a region error:

Error 80122734 occurs when you try to redeem an Xbox gift card on Xbox 360
Problem

You see the following error code when you try to redeem an Xbox gift card:

Error 80122734

This means that the currency that the gift card is in doesn’t match the currency used by your Microsoft account. For example, you have a gift card in Canadian dollars. That card can’t be redeemed on a US Microsoft account, which uses US dollars.

Solution

To resolve this problem, you can try to return or exchange the Xbox gift card at the retailer from whom you purchased it. Then, make sure that you obtain a card in the correct currency for your Microsoft account.

MisterSwitch

You can keep buying points cards at retail until late fall, when retailers will start carrying Xbox Gift Cards in Canadian dollars.

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello JoeyMoretti, this usually happens when the Gift Card belongs to another region, in its image shows two dollar amounts, one can be US dollars and the other Canadian dollars.

This also happens with Euros for example, if a European redeems Spanish euros and then a gift of French euros they will appear separately in your account.

The way you spend these amounts is to change the console store region to the corresponding country and purchase some item.

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello RaynardConolly, this is because the dollar gift cards you have recalled are not from the same country you are in.

For example, Us dollars and Canadian dollars, if you're in the Us but redeem a Gift Card from Canada, it will appear separately in your Microsoft account.

Like the image for example.

So if you have dollars from another country, try buying the item from the PC for example but change the store region to make the purchase and you will be able to use the balance you have.

[IMG]

I redeemed a us gift card but I want to transfer it to Canadian Dollars.