I redeemed a gift from my friend only to find out it is not compatible with my xbox. Is...

Discus and support I redeemed a gift from my friend only to find out it is not compatible with my xbox. Is... in XBoX Games and Apps to solve the problem; My friend sent me a gift of GTA Online and I redeemed the code. I had no idea it was not compatible with my xbox until after redeeming the code. I... Discussion in 'XBoX Games and Apps' started by Valters Lapickis, Jan 8, 2023.

  1. Valters Lapickis
    Valters Lapickis Guest

    I redeemed a gift from my friend only to find out it is not compatible with my xbox. Is...


    My friend sent me a gift of GTA Online and I redeemed the code. I had no idea it was not compatible with my xbox until after redeeming the code. I understand that refund policy states that the game can't be refunded due to me redeeming the game already but I think it is a bit unfair that my friend wasted 9£ on a game that I can't physically play.

    :)
     
    Valters Lapickis, Jan 8, 2023
    #1
  2. DanielaMMdmm Win User

    Gifts?!?!?!

    I also received a gift from a friend. I live in Brazil, and my friend in USA. I can not redeem my gifts.
  3. Francia J. Win User

    I redeemed a gift from my friend only to find out it is not compatible with my xbox. Is there any way we can refund the game?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    I apologize, Valters but once the code has been redeemed there is no option to request a refund but no worries because if ever you upgraded your Xbox console the game will still be there on your account.
  4. ONEEYEDKILLAh Win User

    Gifts?!?!?!

    I also received a gift from a friend. I live in Brazil, and my friend in USA. I can not redeem my gifts.
    Sadly the gifts are region specific this is why. I suggest reaching out to support to see if there is any refund that can be done.
  5. KindGryphon Win User

    Refund a gift purchased on game pass

    Hi, My issue on hand is as follows. I purchased a gift using the xbox app on a windows 10 logged in using my xbox cridentials. The gift I purchased for a xbox friend indicates that the content is for PC only. I logges into my account to request a refund (within 24 hours), but there is no option. Please advise how can I rectify this?
    Did your friend by chance already redeem the gift? If so then this would be why there isnt an option for a refund as gifts that have already been redeemed are non-refundable.
  6. hunterpearson1 Win User

    Not letting me refund a fortnite bundle I tried to gift my friend but it didn’t work

    I bought it from the gift button in the Xbox store, my friend has tried redeeming the code everyone but it kept saying the code didn’t exist
Thema:

I redeemed a gift from my friend only to find out it is not compatible with my xbox. Is...

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