I redeemed a 5 dollar gift card with my points and I am trying to buy dragon ball the...

Discus and support I redeemed a 5 dollar gift card with my points and I am trying to buy dragon ball the... in XBoX Games and Apps to solve the problem; I redeemed a 5 dollar gift card with my points and I am trying to buy dragon ball the breakers sence it's on sell for 5$ it's not letting buy it with... Discussion in 'XBoX Games and Apps' started by Ashley Lavallee, Dec 22, 2023.

  1. I redeemed a 5 dollar gift card with my points and I am trying to buy dragon ball the...


    I redeemed a 5 dollar gift card with my points and I am trying to buy dragon ball the breakers sence it's on sell for 5$ it's not letting buy it with my points

    :)
     
    Ashley Lavallee, Dec 22, 2023
    #1
  2. Ashley Lavallee Win User

    I redeemed a 5 dollar gift card with my points and I am trying to buy dragon ball the breakers sence it's on sell for 5$ it's not letting buy it with my points

    I need an answer please and thank you
  3. Ashley Lavallee Win User

    I redeemed a 5 dollar gift card with my points and I am trying to buy dragon ball the breakers sence it's on sell for 5$ it's not letting buy it with my points

    Thanks for letting me know
  4. Jhonkito Win User

    I redeemed a 5 dollar gift card with my points and I am trying to buy dragon ball the breakers sence it's on sell for 5$ it's not letting buy it with my points

    Hi again Ashley

    It seems to be an ongoing problem that is affecting several players with their downloads, purchases and points transfers, basically it is a problem that we cannot solve on our own, it would be best to wait for it to be solved. But I recommend that you help Xbox by reporting the problem through the following link:

    https://support.xbox.com/xbox-live-status

    Click the green button that says "Report" and fill out the information as detailed as possible.

    This way, Xbox can know there is a problem and can work to resolve it as soon as possible.

    Please note that in this public forum we are only players like you helping other players with basic problems. We are not Microsoft employees.

    I appreciate your understanding and we hope the issue is resolved soon.
    Jhon
  5. Ashley Lavallee Win User

    I redeemed a 5 dollar gift card with my points and I am trying to buy dragon ball the breakers sence it's on sell for 5$ it's not letting buy it with my points

    I don't get an error when I try to buy it but I don't know if it's a bug but it's not the only thing that's doing this I didn't think anyone was going to answer me but I am happy some one did but everytime I press a on my controller it's not letting me buy the game knowing I have the right amount of money
  6. Jhonkito Win User

    I redeemed a 5 dollar gift card with my points and I am trying to buy dragon ball the breakers sence it's on sell for 5$ it's not letting buy it with my points

    Hi Ashley, my name is Jhon, and will be a pleasure help you

    To better help you, please answer this first. Why exactly is it not allowed? What error do you get? Can you attach some screenshots?

    Best regards
    Jhon
Thema:

I redeemed a 5 dollar gift card with my points and I am trying to buy dragon ball the...

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