I redeemed a 12-Month Gold. It came with 4 months free Game Pass Ultimate. After 4 months,...

Discus and support I redeemed a 12-Month Gold. It came with 4 months free Game Pass Ultimate. After 4 months,... in XBoX Accessibility to solve the problem; Back in April, I purchased a 12-month Xbox Live Gold subscription off of Amazon. Upon redeeming the code it said that it also comes with 4 months of... Discussion in 'XBoX Accessibility' started by Nos talgia, Aug 18, 2022.

  1. Nos talgia
    Nos talgia Guest

    I redeemed a 12-Month Gold. It came with 4 months free Game Pass Ultimate. After 4 months,...


    Back in April, I purchased a 12-month Xbox Live Gold subscription off of Amazon. Upon redeeming the code it said that it also comes with 4 months of free Game Pass Ultimate. Now that 4 months have ended and the Game Pass has expired, I could no longer play any online multiplayer games. I checked my account's subscriptions and it shows that Game Pass has expired today and Gold had expired back in January. This tells me that the redemption code I used back in April never gave me my 12 months.

    None of the available options in the Contact Us section will help me resolve this. How do I resolve this?

    :)
     
    Nos talgia, Aug 18, 2022
    #1
  2. Nursemorph Win User

    Looking for group error

    and when i redeem a 12 month game pass card it converts to 4 months i basically get scammed
    Are you sure it wasn't a Live Gold card? As I have seen before (I think) where 12 months of Live Gold gets turned into 4 months of Ultimate Games Pass.
  3. HomegrownSilky Win User

    Friend with past due Logging into my xbox.

    If you currently have Game Pass Ultimate and attempt to redeem a 12 month Xbox Live Gold code, it will convert to a 3 or 4 month Ultimate subscription. If you want to continue with just Gold for 12 months and not Ultimate, you would have to wait for the
    Ultimate to expire before redeeming the regular Gold code.

    If you don't currently have Ultimate, then you should have no problem redeeming the 12 months of Gold.
  4. Smwutches Win User

    Codes redeem for 24 months of Ultimate Game Pass and poor response on service

    No. If you pay in full 12 months of Game Pass ultimate, you'll get 12 months of Game Pass Ultimate. You'll only get 4 months if you buy 12 months of Gold or standard Game Pass and add that to Ultimate.
  5. StuartATrueRed Win User

    Xbox sub converting

    If you already had ultimate, and then redeemed your gold 12 month subscription, it would have automatically been converted to the 4 months on Ultimate. Conversion ratios are here.

    [table][tr]1 month of Gold[td]20 days of Ultimate[/td][/tr][tr]3 months of Gold[td]50 days of Ultimate (1+ month)[/td][/tr][tr]6 months of Gold[td]79 days of Ultimate (2+ months)[/td][/tr][tr]12 months of Gold[td]4 months of Ultimate[/td][/tr][tr]24 months of Gold[td]8 months of Ultimate[/td][/tr][tr]1 month of Xbox Game Pass (Console Games)[td]20 days of Ultimate[/td][/tr][tr]3 months of Xbox Game Pass (Console Games)[td]2 months of Ultimate[/td][/tr][tr]6 months of Xbox Game Pass (Console Games)[td]4 months of Ultimate[/td][/tr][tr]12 months of Xbox Game Pass (Console Games)[td]5 months of Ultimate[/td][/tr][tr]24 months of Xbox Game Pass (Console Games)[td]10 months of Ultimate[/td][/tr][tr]1 month of Xbox Game Pass PC Games[td]20 days of Ultimate[/td][/tr][/table]
  6. Smwutches Win User

    I redeemed a 12-Month Gold. It came with 4 months free Game Pass Ultimate. After 4 months, my Game Pass AND Gold are gone! How do I resolve?

    It didn't come with 4 months of Ultimate, it converted the Gold you added to 4 months of Ultimate. If you already have Ultimate on your account and you add a standard Gold or Game Pass code, it converts the time to Ultimate (since Ultimate already includes them) at a conversion rate based on the price rather than time. So the 12 months of Gold was converted to 4 months of Ultimate since a 12 month Gold is equal in price to Game Pass Ultimate.
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I redeemed a 12-Month Gold. It came with 4 months free Game Pass Ultimate. After 4 months,...

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