I recently tried to add a acc to my Xbox but it’s keep on saying another user is on this...

Hello, you will need to check your account information first to see if you have your account to any other device.

Remove a device from your Microsoft account

Ive tried submitting another appeal but i cant submit more than 1 appeal, ive tried contacting them but their “talk to a agent” put me on with a ambassador, i really dont want to lose this account mate this accounts been like theropy so to say i really dont wanna lose this acc is abit of a understatement

(Im no tryin to be entitled or try get aggressive or that but this accs helped me through stuff so i hope u can understand y im fighting to keep it)

Thank you. If i create a new microsoft acc for him and add this to his xbox acc and remove mine will he lose all his achievements? And also by removing my acc will it delete my acc completly? Thanks

and i have another acc with the good email i want to keep this one

Not sure if this is related but I've tried to reset my xbox and as I add my account details it says that my microsoft account is associated to another profile of the xbox live, to try another account.