I recently purchased the Xbox series S and was charged a bill of 263$, 3 separate times....

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Luke

Did you received these charges at the same time?
Exists the possibility that these charges are just an authorization hold if you ordered the console recently

Usually the charge disappears once the console is shipped (when the console is shipped you receive the real charge)

If you don’t mind, please try waiting until the console ships and check your bank app
If the other charges are still there please reach Microsoft support

Hi,

I am John, an Independent Advisor and a Microsoft user like you. I'm here to work with you on this issue.

You can purchase the item again and you should not be charged. Even though it seems like you’ll be charged again, you should not be charged any additional points because you’ve already purchased the content.

To make sure that your Xbox LIVE account was not billed a second time, check the amount of Microsoft Points that you have at billing.microsoft.com/points.aspx. Recent purchases are shown at the bottom of this webpage.

If you see a duplicate charge on your Xbox series S account, contact Xbox Support.

I hope it worked out well for you. If not, please reply back to this forum to let me know. I will be glad to follow up and help you.

Regards,

John

In your ready to install

However disc games dont apply to xbox series s

You have to.make separate digital purchase

Hi there Talzaph, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

Optimized games for Xbox Series X|S don't require separate purchases; one purchase is sufficient for both console models. If you bought a game optimized for Xbox Series and played it on an Xbox Series S, then later purchased an Xbox Series X, the games will automatically run with any enhancements specific to that console model. No need to worry.

I hope this helps and I wish you good luck!

Kind regards,
Gerardo.

Hello Vijay P, My name is David. I am an independent advisor, happy to help you today.

If you see a charge on your credit card statement for a Microsoft Xbox Game in addition to your Microsoft Ultimate subscription, the charge may be related to a separate purchase or subscription you made.

Here are some possible explanations for the extra charge:

1. Microsoft Xbox Game is the billing descriptor used for the Xbox Game Pass subscription service. Provides access to a library of games that you can download and play as part of your subscription. You may have signed up for a separate Xbox Game Pass subscription in addition to your Microsoft Ultimate subscription.

2. Some games or apps within the Xbox ecosystem offer in-app purchases. These purchases may appear as separate charges on your credit card statement under the descriptor Microsoft*Xbox Game. If you have made any in-app purchases within a game, those charges may be reflected on your statement.

3. If you are part of a family sharing group or share your account with others, someone in your group may have made a purchase or subscribed to Xbox Game Pass using your account, which will generate an additional charge.

To get more specific information about the charge and understand why it appears on your statement, I recommend the following steps:

Check your purchase history: Sign in to your Microsoft account and review your purchase history. This will provide a detailed record of all purchases and subscriptions associated with your account. Look for any transactions related to Xbox Game Pass or Microsoft Xbox Game to identify the source of the charge.

If you want to make a refund for the purchase charges, then I recommend you request it through this link: support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders

Best regards.