I Received the Wrong Prize for Game Pass

Nocutian · Oct 12, 2017

For September's Game Pass challenge, I played 5 game pass games for at least 30 minutes. Today I received my reward, which was the reward for playing a single game for 30 minutes. This is the wrong reward, as I should have received the 10$ reward and been
entered into the giveaway.

I even made sure I played for at least 35-40 minutes just to be sure on a few of the games, such as Pac-man.

Any idea what happened or if I can get my actual prize?

:)

Robo RaBBit 121 · Oct 12, 2017

Gold & Game pass quests summer edition

í completed last weeks quests for both game pass and xbox live gold. I haven't received Survival DLC, for Tom Clancy's The Division a Game pass Quest. I have also not received my Xbox Gold Quest Prize.

SuperiorBee8462 · Oct 12, 2017

November game pass

I completed all the requirements for the November retro games, xbox game pass

Contest but never received the rewards or prizes.

XBLRewards8 · Oct 13, 2017

Hello Nocutian,

This forum is for Xbox Live Rewards issues. Since this was not a Xbox Live Rewards offer, we cannot assist. You may want to try reaching out to the general Sales and Promotions forum for assistance with this issue. If this was a Microsoft Rewards offer,
you should try contacting their support team via the Microsoft Rewards website.

XBLRewards8

Hello Nocutian,

This forum is for Xbox Live Rewards issues. Since this was not a Xbox Live Rewards offer, we cannot assist. You may want to try reaching out to the general Sales and Promotions forum for assistance with this issue. If this was a Microsoft Rewards offer,
you should try contacting their support team via the Microsoft Rewards website.

GloomyGoose8929

Hey there,

Could you clarify which rewards you are expecting to receive? Each participant of the Game Pass Goals would receive one reward for each month, so if you have already received a reward for October's Game Pass Goals, you would not receive an additional reward.

We hope this helps!

But it said if you get 2 achievements you get a prize and if you get 4 achievements you get a ultimate prize and if you get 6 achievements you get a ultimate prize and something else

Mister Cizl

Hey berserkle420! That would be for November and I will pass along the info that you received a duplicate prize as well. Thanks!

Smwutches

Prizes for game pass quests are given within the following month. If you don't receive anything by the end of December, you'll want to post in the sales and promotions forum for assistance.

Smwutches

Prizes for game pass quests are given within the following month. If you don't receive any thing by the end of January, you would need to post in the sales and promotions forum for assistance.

I Received the Wrong Prize for Game Pass