i received an expired code

Reference numbers are only used by phone/chat support. Forum support does not have access to that information. What is the code for? What did you get it from?

sorry i forgot to login in my account before posting this

Hi,

To properly isolate your concern and provide you an appropriate solution, we need to gather more details about the issue. Kindly answer the questions below:

• What is the exact error message when you tried to redeem the code?
• On which device are you trying to redeem the code?
• Have you tried to redeem the code on the Xbox website online?
• Are you trying to redeem a promo code?

We're looking forward to your response.

Hi there, ManyScoreGasms;

Which is it, have you not received the code or did the message with the code expire? If you just haven't received it yet, please be patient; the codes have been getting sent out in waves. If you received the code and the message expired before you used it,
a member of the Official staff will PM you to assist with recovering that code.

Hey there ssapienza!

Sorry to hear that your code has expired! Unfortunately we are unable to replace codes that were expired here in the Support Forums. I recommend redeeming any codes you receive directly after you receive them in the future to avoid expiration dates. Once
again, I am truly sorry to hear about the issue and any inconveniences that this may have caused.